Marine Service Engineer

Carrier; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

Carrier is seeking a Service Engineer for the Marine & Offshore Systems group. This role involves installing, maintaining, and repairing air-conditioning systems on vessels.

Applicants should have at least 3 years of experience in HVAC controls and a high school diploma. The position demands a high degree of domestic and international travel, excellent customer service skills, and availability for unplanned requirements.

Qualifications

• 3+ years of experience with HVAC controls and automation.
• Ability to provide service support and commission new installations.
• Available 24/7 for unplanned customer requirements.

Responsibilities

• Install, maintain, and repair air-conditioning on ships.
• Perform complex service and maintenance procedures.
• Manage internal ordering of technical parts for repairs.
• Conduct technical analyses of mechanical and electrical systems.
• Travel required, including international, up to or above 80%.

Skills

HVAC controls and automation

Problem-solving

Customer service

Creative technical solutions

Education

High school diploma or GED

Bachelor’s degree (preferred)

Job description

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

About this role

Carrier Marine & Offshore Systems has been a global leader in maritime air conditioning and refrigeration technology since we pioneered the first shipboard use of air conditioning. Today, our products are found aboard cruise ships, offshore platforms, and commercial vessels throughout the world.

Is working as a Service Engineer in a dynamic organization your passion?

Then come and join our Marine Systems group!

Carrier Marine & Offshore Systems is responsible for selling air conditioning products and systems for every commercial application from cruise ships to fishing boats, offshore drilling platforms to oil tankers.

Key Responsibilities

• Install, maintain, and repair air-conditioning and cool installations on board of ships and offshore islands in alternating circumstances
• Independently perform complex services, repair and maintenance procedures, and commission cool installations
• Detects the source of failures and fixes malfunctions of different natures
• Manage internal ordering of proper parts to fix technical malfunctions
• Perform technical analyses of mechanical and electrical systems
• Provide service support and commission new installations in consultation with the owner and/or building team
• Perform advanced test procedures
• Detect damages on technical installations and submit reports
• High degree of domestic and international travel required

Required Qualifications

• High school diploma or GED
• 3+ years of experience with HVAC controls and automation
• Travel, including international--up to or above 80

Preferred Qualifications

• Bachelor’s degree
• Chiller experience
• Experience installing and troubleshooting HVAC equipment
• Familiarity with KTA (accelerated corrosion / protective coatings and corrosion prevention)
• Familiarity with KTC (exhaust temperature sensors)
• Experience with measure-and-control technique, as well as electro technique
• Knowledge on the use of relevant applications and automation packages
• Ability to solve problems, signal bottlenecks, and anticipate in alternate solutions
• Ability to maintain flexibility and anticipate scenarios with customers.
• Strong written and verbal communication skills
• Ability to deliver high levels of customer service
• Creative problem-solving skills and ability to offer unique technical solutions
• Available 24/7 to respond to unplanned customer requirements; this includes extended business travel outside of the United States (primarily to cruise ships and ports)