Marine HVAC Field Service Engineer (m/w/d)

Carrier; United States; A distancia; USD 90.000 - 120.000; Jornada completa

Descripción de la vacante

Carrier is seeking a Marine HVAC Field Service Engineer to deliver on-site service to ships and offshore platforms worldwide. Responsibilities include servicing, installing, maintaining, and upgrading air-conditioning and cooling systems, with a focus on clear communication and strong customer satisfaction.

The role requires frequent travel, including international assignments, and active engagement with clients to resolve issues and improve systems.

Formación

• University degree or equivalent qualification.
• 5+ years of relevant field service experience or 3+ years with an advanced degree.
• Strong knowledge of marine HVAC/refrigeration systems.
• Ability to travel internationally (80%+) and communicate clearly in English.

Responsabilidades

• Maintaining, repairing, and upgrading air-conditioning and cooling systems on ships and offshore platforms.
• Conducting technical analysis and performing advanced test procedures.
• Diagnosing malfunctions in mechanical and electrical systems and ordering replacement parts.
• Communicating technical findings and recommendations clearly to varied audiences.
• Commissioning new installations in consultation with owner and shipbuilding team.
• Providing high-quality customer service and ensuring customer satisfaction.
• Developing product expertise and reporting system issues.

Conocimientos

Communication

English

Educación

Bachelor's degree or equivalent

Descripción del empleo

As a Marine HVAC Field Service Engineer, you will deliver on-site services to new and existing clients operating in the maritime and offshore sectors. Your responsibilities include performing servicing, installations, maintenance, and equipment upgrades of air-conditioning and cooling systems on ships and offshore platforms. You will conduct technical analysis of implementations and modifications and recommend enhancements aligned with customer needs.

This role requires frequent domestic and international travel, with flexibility for 24/7 availability to support urgent customer needs — often aboard cruise ships or in global ports. You will regularly interact with clients to ensure high satisfaction, provide clear technical communication to both technical and non-technical stakeholders, and address outstanding issues professionally.

In addition to technical execution, this role emphasizes communication and customer engagement. You will help resolve system-related problems, develop specialized product knowledge, and contribute to continuous improvement initiatives with your field team.

Candidate locations: anywhere within Europe

Responsibilities

As a Marine HVAC Field Service Engineer, your key duties include:

• Maintaining, and repairing air-conditioning and cooling systems on ships and offshore platforms
• Conducting technical analysis and performing advanced test procedures
• Diagnosing malfunctions in mechanical and electrical systems and ordering appropriate replacement parts
• Communicating technical findings and recommendations clearly and effectively
• Commissioning new installations in consultation with the owner and/or shipbuilding team
• Providing high-quality customer service and ensuring satisfaction
• Developing product expertise and reporting technical damage or system issues

Requirements

• A university degree or equivalent qualification
• A minimum of 5 years of relevant field service experience OR an advanced degree in a related field and a minimum of 3 years of experience
• Strong working knowledge of HVAC systems, especially marine air-conditioning and refrigeration systems
• Ability to communicate technical information clearly to varied audiences
• At least 80% willingness and ability to travel internationally and respond to service needs at any time
• Good command of English
• Familiarity with shipboard systems, maritime operations, and offshore installations would be a plus

Our Commitment to You

Carrier’s strength lies in the creativity, expertise, and dedication of our employees. We are committed to offering a workplace that attracts, develops, and retains top talent. We foster an inclusive culture, encourage continuous learning, and support professional growth through robust training and development programs. This is The Carrier Way.

Join us and make a difference.

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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