Marine Education & Guest Engagement Guide

Maritime Aquarium; East Norwalk (CT); On-site; USD 22,000 - 31,000; Part time

Benefits offered by this job

Retirement Benefits and Plans

Paid Leave (Sick Time)

Employee Assistance Program

Free Single Membership to the Maritime

Job summary

Maritime Aquarium is seeking energetic educational guides for the Education Department to enhance guest experiences. Ambassadors will engage visitors of all ages with environmental and animal knowledge, leading tours, talks, and hands-on activities.

Ideal candidates enjoy working with people, have strong public speaking skills, and are comfortable in dynamic, indoor/outdoor settings. The role is part-time with weekend requirements and a per-hour pay rate.

Qualifications

• Applicants must be at least 18 years of age or older.
• High School Diploma or GED required.
• Interpretive training and experience preferred but not required.
• Comfortable working with a diverse population; including groups of children.
• Comfortable and confident with public speaking and utilization of microphones; ability to communicate effectively in noisy, crowded situations.
• Must possess an outgoing personality and enthusiastic, flexible, attitude; willingness to learn.
• Ability to multitask and exhibit good judgment.
• Possess the ability to function independently or with a supervisor to control guest challenges and expectations.
• Must have a strong desire to provide exceptional guest experiences and desire to share knowledge with guests of all ages and backgrounds.

Responsibilities

• Work with diverse audiences in a variety of settings at the Aquarium.
• Proactively greet guests and engage them in conversations and activities.
• Facilitate a variety of programs and roving interpretation that may include Presenting animal training and feeding demonstration talks, Leading Aquarium tours and public engagement programs, Engaging with guests at touch pool interactive stations, Presenting live animal encounters, Facilitating Earth Day/World Ocean Day events, Facilitating Sea & Discover Zone play, Overseeing craft carts, Leading birthday parties, Participating in overnight programs.
• Assist with the Aquarium’s teen volunteer program.

Skills

Public speaking

Guest engagement

Multitasking

Team player

Education

High School Diploma or GED

Job description

Maritime Aquarium is seeking energetic educational guides for the Education Department to enhance guest experiences. Ambassadors will engage visitors of all ages with environmental and animal knowledge, leading tours, talks, and hands-on activities.

Ideal candidates enjoy working with people, have strong public speaking skills, and are comfortable in dynamic, indoor/outdoor settings. The role is part-time with weekend requirements and a per-hour pay rate.