Marina Operations & Guest Experience Lead

City of High Point; High Point (NC); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Pension plan

Retirement plans (401k/457b)

Paid time off

Paid holidays

Tuition reimbursement

Health/dental/vision insurance

Job summary

The Marina Operator role at Oak Hollow Park Marina in High Point, NC, is a full-time opportunity with starting pay of $20.40 per hour. The City of High Point seeks customer-focused individuals to manage daily marina operations, assist visitors, and enforce lake and park safety.

You will work under supervision with possible night/weekend shifts. Responsibilities include programming, registrations, boat rentals, safety checks, and routine reports to ensure smooth park and marina operation.

Qualifications

• High School Diploma or GED equivalent.
• 4-year degree in Parks & Recreation (or related field) from an accredited university.
• Valid North Carolina Driver’s License.

Responsibilities

• Greets public and provides excellent customer service for patrons over the phone, in person, and in writing.
• Plans and implements programs/events.
• Uses the recreation software program to register users for programs, reserve park shelters, collect fees, assist with campground reservations and perform basic transactions related to merchandise and concessions sales; includes end of the day closing process.
• Supervises the rental of city boats, boat launchings, and bank fishing.
• Maintains records and completes related reports on park and marina attendance and revenue.
• Patrols lake and monitors activities; responds to emergencies and provides assistance as needed in coordination with Park Rangers and other emergency personnel.
• Enforces lake, park, and campground rules and regulations; communicates game law violations to conservation enforcement officers.
• Educates the public on land and lake conservation.
• Maintains facilities in a clean and orderly fashion, including boats, dock area, launch area, marina building, restrooms, and grounds.
• Performs safety checks of patrol boat, fishing boats, kayaks/SUP’s, canoes, rental boats, life rings, life jackets, playground, and fire extinguishers.
• Opens and closes park gates and the marina facility (often a solo task).
• Supervises employees in the absence of the Park Supervisor.
• Ensures that all work is performed in accordance with OSHA and City Safety Standards and Policies.

Education

High School Diploma or GED equivalent

4-year degree in Parks & Recreation (or related field) from an accredited university

Job description

The Marina Operator role at Oak Hollow Park Marina in High Point, NC, is a full-time opportunity with starting pay of $20.40 per hour. The City of High Point seeks customer-focused individuals to manage daily marina operations, assist visitors, and enforce lake and park safety.

You will work under supervision with possible night/weekend shifts. Responsibilities include programming, registrations, boat rentals, safety checks, and routine reports to ensure smooth park and marina operation.