Marina Operator

City of High Point; Oak Hollow (MD); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Lifelong pension plan

401K and 457B retirement plans

PTO within first year

12 paid holidays per year

Tuition reimbursement

Medical, dental, and vision plans

Job summary

City of High Point is seeking a Marina Operator at Oak Hollow Park. You will handle daily marina operations, assist visitors, and enforce lake and park safety under supervision. This role may include nights, weekends, and holidays.

Starting pay is $20.40 per hour, with responsibilities including customer service, reservations, and equipment checks. The department offers comprehensive benefits and opportunities to contribute to the community.

Qualifications

• Minimum High School diploma or GED.
• Bachelor's degree in Parks & Recreation or related field preferred.”

Responsibilities

• Greets public and provides excellent customer service.
• Plans and implements programs/events.
• Registers users for programs and manages park reservations using recreation software.
• Oversees boat rental, marina operations, and related activities.
• Maintains attendance and revenue records; prepares reports.
• Ensures safety and enforces park rules; coordinates with Park Rangers.

Skills

Customer service

Communication

Education

High School Diploma or GED

4-year degree in Parks & Recreation

Job description

Who We Are

At the City of High Point, we celebrate the creator in everyone. Building on our rich cultural history steeped in industrialism and innovation, our employees seek not only to transform themselves, but the world around us. We are collaborators, we are makers, we are visionaries.

The High Point Parks & Recreation Department enhances quality of life by providing innovative programs, parks and facilities for present and future generations. We offer 41 parks, two golf courses, five recreation centers, an environmental education center, tennis and pickleballs courts, a campground, marinas, playgrounds, ballfields, greenways and natural trails and more. Our vision is to enhance the City by providing recreation programming and community events that promote strong bonds, improve health and wellness and celebrate the City’s history and character. We are committed to providing opportunities for all age and abilities.

We invite you to explore the many opportunities to serve our community, by sharing your talents, skills, and expertise. You'll join a diverse team of over 1,300 individuals dedicated not just to making a career, but a difference; because what we create in High Point, changes the world!

Our Core Values

• Integrity: Saying what we mean and consistently doing what we say with no desire other than the good of the citizens we serve. It means standing up for beliefs.

• Responsibility: A continual process that emphasizes a high level of personal accountability by each member of the organization.

• Partnership: Adding competitive value and quality to the services provided to our residents, businesses, and visitors through responsible fiscal stewardship, increased innovation, greater use of technology, and expanded civic, neighborhood and regional partnerships.

What We Offer

The City of High Point offers a competitive salary commensurate with education and experience. We also offer generous benefit package for full-time employees which include but are not limited to:

• A guaranteed life-long monthly pension, once vested after 5 years of service

• 401K and 457B Retirement Plans

• PTO earned within first year

• 12 Paid Holidays per year

• Tuition Reimbursement Plan

• Competitive medical, dental, and vision plans effective day one

What You’ll Do

Starting pay for this position is $20.40 per hour
The Marina Operator will conduct daily operations, provide customer service, and enforce security of lake related activities at the Oak Hollow Park marina and campground facility. Work is performed under regular supervision of the Oak Hollow Park Supervisor. Work schedule may include nights, weekends and holidays.

Essential Tasks & Responsibilities

• Greets public and provides excellent customer service for patrons over the phone, in person, and in writing;
• Plans and implements programs/events;
• Uses the recreation software program to register users for programs, reserve park shelters, collect fees, assist with campground reservations and perform basic transactions related to merchandise and concessions sales; includes end of the day closing process;
• Supervises the rental of city boats, boat launchings, and bank fishing;
• Maintains records and completes related reports on park and marina attendance and revenue;
• Patrols lake and monitors activities; responds to emergencies and provides assistance as needed in coordination with Park Rangers and other emergency personnel;
• Enforces lake, park, and campground rules and regulations; communicates game law violations to conservation enforcement officers;
• Educates the public on land and lake conservation;
• Maintains facilities in a clean and orderly fashion, including boats, dock area, launch area, marina building, restrooms, and grounds;
• Performs safety checks of patrol boat, fishing boats, kayaks/SUP’s, canoes, rental boats, life rings, life jackets, playground, and fire extinguishers;
• Opens and closes park gates and the marina facility (often a solo task);
• Supervises employees in the absence of the Park Supervisor;
• Ensures that all work is performed in accordance with OSHA and City Safety Standards and Policies.

Qualifications

• Required Qualifications:
  • High School Diploma or GED equivalent
  • 4-year degree in Parks & Recreation (or related field) from an accredited university
  • Valid North Carolina Driver’s License
• Physical/Mental Requirements:
  • Hearing/Speaking - Expressing and/or receiving information by means of spoken word are both necessary to converse with internal and external customers including co-workers, citizens, and necessary to operate equipment safely and enforce safety regulations. Visual Abilities – the ability to perceive via eyesight is required for this position:
    • Acuity, far – clarity of vision at 20 feet or more. Must be able to see people at a distance in order to monitor their activity and ensure their safety around the marina, lake, and surrounding park area. Both eyes 20/25 – R 20/30 – L 20/30 corrected
    • Acuity, near – clarity of vision at 20 inches or less. Must be able to see resale items, cash register, permits, and other work items close at hand, such as numerous documents that are inspected (licenses) or prepared on the job. Both eyes 20/25 corrected
    • Depth perception – Three-dimensional vision and the ability to judge distance and space relationships so as to see objects where and as they actually are. Must be able to judge distances when patrolling the lake and park for safety purposes.
      Depth perception – 4
    • Field of Vision – the area that can be seen up and down or to the right or left while eyes are focused on one point. Must be able to see a wide span of area to cover grounds and observe people and their activities in order to enforce rules and regulations.
    • Accommodation – Must be able to adjust the eye lens to glance quickly. This item is especially important when doing near-point work at varying distances from eye. Must be able to adjust eye lens to focus readily when glancing from near work (equipment operation, documents near at hand, etc.) to distance work (people walking around facility) to monitor activities and ensure safety at all areas.
  • Physical Strength - degree of physical demands typically associated with this position include:
    • Medium to Heavy Work
      • Exerting up to 50 pounds of force frequently in preparing sailboats and other watercraft for rent; and/or
      • A negligible amount of force constantly to handle or move materials related to the position.
      • Work requires walking, standing, lifting, stretching, pushing, pulling, reaching, climbing, squatting, bending, and stooping, although worker does sit on occasions.
    • Type of Physical Demands
      • Reaching - Extending the hand(s) or arm(s) in any direction.
      • Handling - Seizing