Marina Guest Concierge & Dockhand

Integra Marinas; Perry (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Integra Marinas in Perry, FL is seeking a Marina Service Associate/Dockhand to deliver friendly guest service, assist boaters with docking, and support safe marina operations. You will greet guests, guide vessels to slips, connect utilities, handle inquiries, and follow safety procedures under the General Manager's direction.

Priority is on teamwork, attention to detail, and the ability to work outdoors in varied weather.

Qualifications

• Must be at least 16 years of age.
• High school diploma or GED (preferred)
• Customer service experience of at least 6 months
• Marina operations experience preferred
• Knowledge of boating or boating terms desirable

Responsibilities

• Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients
• Acknowledges and greets guests/boaters with a professional and friendly demeanor
• Provides guests with information about marina, internet, and amenities
• Assists arriving boaters by directing them to their designated slip and docking procedures
• Ties lines to secure boat safely to dock
• Hooks up vessels to electric pedestals and troubleshoots electrical issues
• Assists boaters with directions, reservations, troubleshooting, and inquiries
• Delivers messages, items and guest amenities as requested
• Explains rates for transient guests and accepts payment using POS system
• Completes tasks in a timely manner per GM directions
• Follows appearance standards and maintains a clean work environment
• Follows site safety and security procedures and reports hazards
• Reports accidents and incidents to supervisor/GM
• Operates authorized equipment safely and uses trained equipment only
• Performs other duties as assigned

Skills

Excellent verbal communication

Interpersonal skills

Customer service

Attention to detail

Teamwork

Microsoft Office Suite

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

Integra Marinas in Perry, FL is seeking a Marina Service Associate/Dockhand to deliver friendly guest service, assist boaters with docking, and support safe marina operations. You will greet guests, guide vessels to slips, connect utilities, handle inquiries, and follow safety procedures under the General Manager's direction.

Priority is on teamwork, attention to detail, and the ability to work outdoors in varied weather.