Marina Dock Lead: Oversee Dockhands & Guest Service

Guest Services, Inc.; Washington (District of Columbia); On-site; USD 26,000 - 37,000; Full time

Job summary

Guest Services, Inc. in Washington, DC is seeking a Dockhand Crew Leader to oversee all Dockhands and marina services, ensuring quality control and safe operations. You will assist with fueling, pump out boats, and manage cash handling while keeping the dock area clean and safe.

The role reports to the DockMaster and requires strong customer service skills, CPR/First Aid certification, and the ability to swim or wear a flotation device on duty.

Qualifications

• High school diploma or equivalent required or preferred.
• Strong customer service and communication skills.
• Ability to recognize problems and communicate them to management.
• CPR/First Aid certification is required.

Responsibilities

• Oversee Dockhands; ensure tasks are delegated and completed timely.
• Fuel boats safely and follow procedures; pump out boats.
• Maintain marina upkeep: cleaning, trash removal, and supplies.
• Provide excellent customer service and direct issues to supervisor.
• Assist with docking of boats and handle cash transactions accurately.
• Issue receipts and maintain cash register and records.
• Maintain awareness of safety issues and report to manager.

Skills

Customer service

Problem recognition

Swimming ability

CPR/First Aid

Education

High School Diploma/G.E.D. equivalent

Job description

Guest Services, Inc. in Washington, DC is seeking a Dockhand Crew Leader to oversee all Dockhands and marina services, ensuring quality control and safe operations. You will assist with fueling, pump out boats, and manage cash handling while keeping the dock area clean and safe.

The role reports to the DockMaster and requires strong customer service skills, CPR/First Aid certification, and the ability to swim or wear a flotation device on duty.