Marina Dockhand - Fuel, Dock & Guest Services

Guest Services Inc; Florida; On-site; USD 21,000 - 26,000; Full time

Job summary

Guest Services, Inc. in the United States is seeking a Marina Dockhand to assist with marina services, perform quality checks, and handle cash while maintaining a clean, safe dock area and aiding boaters with fueling and docking.

The role emphasizes customer service, safety awareness, and accurate cash handling, with duties including pumping out boats, managing supplies, and reporting hazards to supervision.

Qualifications

• Partial high school education.
• High School Diploma/G.E.D. equivalent preferred.
• Strong customer service abilities.
• Ability to recognize when a problem has occurred and communicate it to management.
• Must be able to swim or wear a personal flotation device on duty.
• CPR/First Aid Certification.

Responsibilities

• Fuel boats while maintaining a safe environment, following appropriate procedures and guidelines.
• Pump out boats.
• Maintain Marina maintenance, such as cleaning, weeding, removing trash, organizing, and ordering supplies.
• Provide excellent customer service to guests, while directing customer issues to supervisor or unit manager.
• Assist with docking of boats.
• Identify items and corresponding cost of items and tabulate bills using cash register, calculator, or other price equipment.
• Issue receipts, refunds, credit, or change due to customers accurately.
• Maintain cash register and contents within.
• Maintain awareness of safety issues, and report them immediately to your manager.

Skills

Customer service

Communication

English literacy

Swimming or PFD on duty

Problem reporting to management

Education

Partial High School education

High School Diploma/G.E.D. equivalent

CPR/First Aid Certification

Job description

Guest Services, Inc. in the United States is seeking a Marina Dockhand to assist with marina services, perform quality checks, and handle cash while maintaining a clean, safe dock area and aiding boaters with fueling and docking.

The role emphasizes customer service, safety awareness, and accurate cash handling, with duties including pumping out boats, managing supplies, and reporting hazards to supervision.