Marina Attendant

OTO Development; Marathon (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Hotel discounts

Medical insurance options

Dental and vision insurance

401k with company match

Paid time off

Travel discounts

Job summary

OTO Development invites friendly Marina Attendant candidates to join our Florida Keys waterfront property for daytime shifts. You’ll greet guests, assist boaters and hotel visitors, run the marina and retail store, and help keep docks clean and safe.

The role blends customer service with retail tasks, offers hotel discounts and more, and rewards reliability and team spirit.

Qualifications

• Strong communication and interpersonal skills.
• Comfortable working outdoors in varying weather conditions.
• Ability to lift up to 40 pounds and stand/walk for extended periods.
• Basic computer and cash handling experience.
• Dependable, professional, and team‑oriented.
• Flexible schedule, including weekends, holidays, and evenings as needed.

Responsibilities

• Welcome and assist marina guests, boaters, and hotel visitors in a professional and friendly manner.
• Provide information regarding marina amenities, dockage, fuel services, local waterways, weather conditions, and area attractions.
• Assist with boat arrivals and departures, including docking guidance and line handling when appropriate.
• Monitor marina docks, slips, and surrounding areas to ensure cleanliness and safety.
• Conduct routine inspections of docks, equipment, and marina facilities; report maintenance or safety concerns promptly.
• Assist with transient and annual slip reservations, check-ins, and payments.
• Ensure marina rules, safety procedures, and property policies are followed by guests and tenants.
• Support marina events, guest activities, and waterfront operations as needed.
• Operate the Marina retail store and provide excellent customer service.
• Process retail sales transactions accurately using the POS system.
• Stock shelves, coolers, and merchandise displays while maintaining a clean and organized store appearance.
• Monitor inventory levels and notify management of low stock or ordering needs.
• Assist guests with merchandise selections, boating supplies, snacks, beverages, apparel, and convenience items.
• Maintain cleanliness and presentation standards throughout the retail space.
• Open and close the retail store according to company procedures.
• Answer phones and respond to marina inquiries regarding dockage, services, rentals, and retail items.
• Assist with fuel dock operations if applicable and properly trained.
• Maintain marina equipment, carts, and common areas in good working condition.
• Support compliance with marina safety standards and environmental regulations, including city, DEP, and FWC requirements.
• Complete daily logs, incident reports, and operational checklists as assigned.
• Assist management with special projects and operational needs.

Skills

Customer service

Communication

Cash handling

Retail

Marina operations

POS systems

Team player

Tools

POS systems

Job description

Love the water, sunshine, and a fun work environment? We’re hiring!

Spend your Sundays and Mondays waterfront at our beautiful Florida Keys marina! We’re looking for a friendly, dependable Marina & Marina Shop Attendant to join our team for daytime shifts.

Enjoy a laid‑back tropical atmosphere, great people, beautiful waterfront views, and some pretty great employee perks, including hotel discounts and more!

If you enjoy being outdoors, helping guests, and bringing a little sunshine to someone's day, we'd love to meet you!

Schedule: Sunday & Monday | Day Shift

Marina Attendant

Position Summary

The Marina Attendant is responsible for providing exceptional guest service while supporting daily Marina and retail store operations. This position assists marina guests, transient boaters, slip tenants, hotel guests, and retail customers while helping maintain a safe, clean, organized, and welcoming waterfront environment. The role combines marina operations, customer service, and retail sales responsibilities.

What will you be doing most days?

Guest & Marina Services

• Welcome and assist marina guests, boaters, and hotel visitors in a professional and friendly manner
• Provide information regarding marina amenities, dockage, fuel services, local waterways, weather conditions, and area attractions
• Assist with boat arrivals and departures, including docking guidance and line handling when appropriate
• Monitor marina docks, slips, and surrounding areas to ensure cleanliness and safety
• Conduct routine inspections of docks, equipment, and marina facilities; report maintenance or safety concerns promptly
• Assist with transient and annual slip reservations, check‑ins, and payments
• Ensure marina rules, safety procedures, and property policies are followed by guests and tenants
• Support marina events, guest activities, and waterfront operations as needed

Retail Store Operations

• Operate the Marina retail store and provide excellent customer service
• Process retail sales transactions accurately using the point‑of‑sale (POS) system
• Stock shelves, coolers, and merchandise displays while maintaining a clean and organized store appearance
• Monitor inventory levels and notify management of low stock or ordering needs
• Assist guests with merchandise selections, boating supplies, snacks, beverages, apparel, and convenience items
• Maintain cleanliness and presentation standards throughout the retail space
• Open and close the retail store according to company procedures

Operational Duties

• Answer phones and respond to marina inquiries regarding dockage, services, rentals, and retail items
• Assist with fuel dock operations if applicable and properly trained
• Maintain marina equipment, carts, and common areas in good working condition
• Support compliance with marina safety standards and environmental regulations, including city, DEP, and FWC requirements
• Complete daily logs, incident reports, and operational checklists as assigned
• Assist management with special projects and operational needs

What are the requirements for this position?

• Strong communication and interpersonal skills
• Comfortable working outdoors in varying weather conditions
• Ability to lift up to 40 pounds and stand/walk for extended periods
• Basic computer and cash handling experience
• Must be dependable, professional, and team‑oriented
• Flexible schedule, including weekends, holidays, and evenings as needed

Preferred Qualifications

• Previous customer service, retail, hospitality, marina, or boating experience
• Basic boating knowledge and familiarity with marina operations
• Knowledge of local waterways and boating terminology
• Experience with POS systems and reservation software
• Strong sales and upselling abilities
• Ability to remain calm and professional in fast‑paced environments

Physical Requirements For This Position

You must have the ability to stand, walk, bend, lift, and carry equipment for extended periods of time. You must have the ability to work outdoors in varying weather conditions, employees may be exposed to heat, sun, wind, rain, and marine conditions while performing job responsibilities.

This property is managed by OTO Development.

About OTO Development

OTO Development is an industry‑leading hotel development and management company. Partnering with the strongest brands in hospitality, OTO owns and operates a portfolio of upscale select service, extended stay, and lifestyle hotels in key markets across the United States.

OTO has been honored as Developer of the Year by major brand partners multiple times while also earning accolades for outstanding guest service, operational excellence, community service, and sales, marketing, and revenue success.

Our company provides competitive pay and benefit programs, including medical insurance options, dental and vision insurance, 401k with company match, company provided life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more.