MARGARITAVILLE - FLOOR SUPERVISOR

Ismira; United States; Remote; USD 42,000 - 62,000; Full time

Benefits offered by this job

Joining tickets

Accommodation on board

Crew meals

Wi-Fi on board

Competitive salary

Tips

Job summary

Margaritaville at Sea is hiring a Floor Supervisor to oversee the Housekeeping team and ensure top-quality public areas and guest staterooms on our cruise itineraries. You will supervise room attendants and pool staff, manage daily operations, and maintain logs and reports.

The role requires strong English communication, shipboard experience, and the ability to coordinate with crew heads to resolve issues and deliver exceptional guest experiences onboard.

Qualifications

• Minimum 21 years old.
• Good level of English language.
• Relevant ship experience preferred.
• Ability to communicate tactfully with guests and crewmembers.

Responsibilities

• Supervise Hotel Stewards, Staff Attendants, Pool Attendants to ensure clean, orderly public areas and guest staterooms.
• Oversee daily operations and cleanliness of the Housekeeping Department.
• Maintain daily logbook of inspections, assignments and notable events.
• Manage inventory, supply storage and safeguard against waste or shortages.
• Prepare supervisor reports and requisition forms for supplies.
• Report maintenance deficiencies and track resolution.

Skills

English proficiency

Guest service

Communication

Shipboard experience

Job description

We are hiring a Floor Supervisor position for cruise company Margaritaville at Sea!

At Margaritaville at Sea our core purpose is to create and deliver fun and escapism. This drives all we do and is the heart of our decision making. As a valued member of our team, you'll contribute to providing an incredible guest experience every day of each cruise and in every way. You’ll also have opportunities to advance your career as we continue to grow. Your career path with us starts here.

As a Floor Supervisor, you will be responsible for the supervision of activities of the Hotel
Stewards, Staff Attendants, Pool Attendants to ensure clean, orderly and attractive public areas
and guest staterooms. Responsible for the efficient daily operation, work process and cleanliness
of the Housekeeping Department, including public areas and hallways, guest staterooms,
pantries, lockers, crew areas, crew quarters, the laundry and linen rooms assigned as his/her
section, and ensure the fulfillment of all operating requirements.

Benefits to work on board Margaritaville at Sea:

• Cruise Line founded by former crew member
• Embrace the Margaritaville lifestyle and deliver the FUN
• Free joining tickets, accommodation, food and Wi-Fi for crew
• Industry leading Salaries and Benefits + excellent tips
• Focused on Crew Career Progression
• Great Crew Recognition Programs and friendly atmosphere
• Make Memories combining Work and Travel

RESPONSIBILITIES:

• Assign duties to staff and instruct them on follow-up and special projects.
• Inspect open decks, lobbies, outlets, offices and surrounding areas as needed.
• Maintain a daily logbook on inspected areas, assignments given to staff, special projects, maintenance deficiencies and significant events/activities during shift.
• See to adequate storage of supply inventories on assigned decks and safeguard against waste, shortages, and losses.
• Conduct inventory checks as needed.
• Prepare supervisor report and complete requisition forms for needed supplies.
• Report maintenance deficiencies that require immediate attention and follow up on status.
• Report any loss or damage of furniture, fixtures or equipment.
• Supervise the proper use and care of equipment.
• Record any item left in public areas by guests and turn them in to the Reception Desk.

REQUIEREMENTS:

• Minimum 21 years old
• Relevant ship experience is preferred
• Good level of English language
• Ship experience is preferred
• Ability to communicate tactfully and effectively with guests, department heads and crewmembers to foresee and resolve problems and negotiate resolutions.

NOTE: Nationalities that we can process: