Marco's Pizza Assistant Manager

0392 - B%26B 1237 LLC; Clarksville (TN); On-site; USD 32,000 - 45,000; Full time

Job summary

Marco’s Pizza in Clarksville, TN seeks an Assistant Manager to support store operations, supervise staff, and drive profitability. You will assist the General Manager in guest satisfaction, training, and maintaining quality and safety standards.

Responsibilities include overseeing daily operations, handling guest feedback, managing inventory and labor, and ensuring accurate POS and reporting. Prior management experience is required; ServSafe preferred.

Qualifications

• Minimum 2 years of restaurant management experience with demonstrable success.
• High School Diploma or equivalent required.
• Must be at least 21 years old and have a valid driver’s license.
• ServSafe certification preferred.

Responsibilities

• Lead daily store operations and supervise team members.
• Handle guest orders, resolve complaints, and maintain service quality.
• Ensure food safety practices comply with regulations.
• Work with GM to meet weekly sales goals and EBITDA growth.
• Manage inventory, labor costs, and POS operations.

Skills

Restaurant management

Staff supervision

Guest satisfaction

Hiring & training

Food safety

Education

High School Diploma

ServSafe certified

Job description

The Assistant Manager is responsible for assisting the General Manager in overall store operations including hiring and supervision of staff,product and service quality, and financial health of the store. The assistant manager is responsible for assisting the General Manager is accountable forachieving store profitability, sales growth, Guest satisfaction and employee engagement measures. Worksunder the supervision of and reports to the General Manager.

Essential Duties & Responsibilities:

• Leads daily store operations including supervision of store team members, taking, preparing anddelivering guest orders, and cleaning and maintenance of store equipment and facilities.
• Responds to and effectively resolves Guest complaints.
• Effectively implements, maintains, and corrects (if necessary) processes and procedures to ensureoperations excellence in Marco’s Pizza 10 Operating Systems.
• Ensures food safety practices that comply with federal, state, and local regulations.
• Establishes and strives to meet store weekly sales goals and service times.
• Effectively implements Local Store Marketing strategies to build the Marco’s brand and drive salesgrowth.
• Reviews store Profit & Loss Statements regularly and uses the data to implement sustainableEBITDA growth measures.
• Actively manages food cost through inventory control, completing regular inventory, and orderingof products and supplies.
• Actively manages labor costs through use of predictive labor scheduling for store team members.
• Acts to protect company assets to include cash and to maintain the restaurant environmentensuring Guest and team workplace safety.
• Manages all aspects of the Point of Sale system.
• Maintains current and accurate data in all corporate systems to include Point of Sale, Inventory IQ,Marco’s University Online, and personnel data.
• Recruits and effectively interviews applicants to select only the best fit and qualified candidates.
• Trains and coaches store team members in all Marco’s procedures to ensure a 5-Star Guestexperience every time.
• Leads and models Marco’s cultural beliefs creating Employer of Choice experiences to ensureteam members feel valued, appreciated, and set up for success.

Required:

• 2 years of restaurant management experience with demonstrable success
• High School Diploma or equivalent
• Must be at least 21 years of age
• Valid driver’s license

Preferred:

• ServSafe certified
• Educated in Marco’s Pizza system and Culture including 100% completion of Insider/Driver course,Marco’s Leadership Track, and Certified Trainer and Local Store Marketing