Mara Server (Part-Time)

Four Seasons Hotels and Resorts; Minneapolis (MN); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Wage: $16.37 per hour + tips

Comprehensive health and vision

Holiday and vacation pay

Daily meals inspired by award-winning)

Job summary

Four Seasons Hotel Minneapolis is seeking a Server to join our talented team. The Server will be responsible for creating a memorable dining experience for guests and residents, delivering attentive, anticipatory service with a knowledgeable understanding of the menu and preparation methods.

Candidates should have 2-3 years of experience in Food & Beverage, thrive in a fast-paced, large team, and be able to stand for up to 8 hours.

Qualifications

• 2–3 years of experience in Food & Beverage and previous experience as a server.
• Ability to thrive in a fast-paced, large team environment.
• Standing for up to 8 hours and ability to lift up to 50 lbs.
• Knowledge of Minneapolis area is desirable but not required.

Responsibilities

• Take guest orders and describe menu items with engaging detail.
• Relay orders to kitchen and bar via POS, coordinating timings.
• Check orders and transport items to guest tables promptly.
• Anticipate guest needs and respond to concerns with urgency and poise.
• Adapt service to diverse guests, including locals and travelers.

Skills

F&B experience

Customer service

Multitasking

English proficiency

Tools

POS system

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About the location:

Shining bright in the skyline, Four Seasons Hotel Minneapolis is connected by Skyway to sports, business and entertainment and is two blocks from the Mississippi River. Inside, discover Mediterranean-inspired dining by award-winning local chef Gavin Kaysen, a wellness floor complete with indoor and outdoor pools and a Spa dedicated to nourishment through nature.

The Four Seasons Hotel Minneapolis seeks a Server to join our talented team!

Be a part of Four Seasons Hotel Minneapolis where we foster connection, celebrate character and develop craftsmanship. Join ouruniquely-talentedteam, and we will support you in doing your best work. Whetheryou’reinspired by our culture, incomparable views of the Mississippi River or two-timeJames Beard Award-winning native Minnesotan chef, discover why your future is here.

About the role

Basic Purpose:The Restaurant Server is an essential member of the team. Servers willbe responsible forcreating a memorable dining experience for guests and residents, providing exceptionaland anticipatoryservice whileshowcasinga knowledgeable understanding of the menu andpreparation methods.

What you will do

• Take guest orders and describe the selection of food & beverage menu items to guests by offering interesting and vivid descriptions of each item’s, origin,taste, and preparation methods
• Communicate guest orders including any special needs or requests to the kitchen and bar using the hotel’s point-of-sales system; coordinate foodand beveragetimings
• Check completed kitchen orders with the guest’s original order andtransport items to the guest tableor lounge chairin a timely mannerto ensure proper food quality
• Anticipate guest needs,ascertainsatisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
• Read each table and adapt to the guest, creating a customized experiencefor a variety of local guests, international travelers, and building residents alike
• Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary meals
• Breakdown, clean and set-up of tables and chairs
• Work harmoniously and professionally with co-workers and supervisors
• Assistswith responsibilities and duties in the absence of or due to heavy volume in areas of Food & Beverage when needed

What you bring

• Experience working a minimum of 2-3 years in Food & Beverage andpreviousexperience as a server
• Thrive working in a fast paced, and large team environment
• Ability to be standing for up to 8 hours a day and ability tolift upto 50lbs
• Knowledge of Minneapolis and surrounding areas, highly desirable, however notrequired
• Preferred experience in a luxury hotel or resort
• Must be flexible with schedule - Able to work weekdays, weekends, and holidays shifts
• Ability to carry and balance a tray
• Ability to accurately process cash and credit card transactions
• Ability to multi-task in a high volume and demanding environment
• Strong problem-solving skills, ability to handledifficult situationsand guests
• Reading,writingand oralproficiencyin the English language
• TIPS &ServSafecertified

What we offer

We care for our team members through competitive compensation packages and the following complimentary, market-leading benefits:

• Wage: $16.37per hour + tips
• Comprehensive health and vision insurance
• Discovery nights at Four Seasons Properties around the globe
• Holiday and vacation pay
• Daily meals inspired by award-winning chefs
• Uniforms and uniform care
• Sick pay
• Disability coverageand life insurance

We also offer opportunities for career development and advancement and the following rewards in support of their work-life balance:

• Parking discounts
• Staff lounge and cafeteria space with city view
• Up to eight weeks of parental leave pay
• Fur baby insurance
• 401(k) retirement plan
• Discounted accommodations at Four Seasons properties worldwide
• Dental coverageavailableat a discounted rate

Learn more about Four Seasons Hotel Minneapolis and Four Seasons Hotels & Resorts by visiting us below:

Instagram: @FSMinneapolis

Facebook: https://www.facebook.com/FourSeasonsMinneapolis

LinkedIn: https://www.linkedin.com/company/four-seasons-hotels-and-resorts/jobs/

Learn more about who we are: We Are Four Seasons

Candidates must have valid work authorization for the U.S.

Thank you for your interest in working at Four Seasons Hotel Minneapolis. We look forward to receiving your application!

Four Seasons is an Equal Opportunity, Aff Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the ‘EEOC is The Law’ Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf