MAR AM Server

TPG Hotels & Resorts; Tampa, Northern (FL, KY); Hybrid; USD 17,000 - 28,000; Full time

Job summary

TPG Hotels & Resorts in Tampa seeks a friendly Restaurant Server who can deliver excellent customer service. You will take food and drink orders, execute the order process, and deliver promptly.

The ideal candidate has at least 2 years of restaurant-bar service, a Food Handler certificate, and availability for day and night shifts, weekends, and holidays. High school diploma or GED is required; culinary degree is a plus.

Qualifications

• Minimum of 2 years of restaurant/bar service preferred.
• Must provide Food handler certificate.
• High school diploma or GED required; culinary degree preferred.

Responsibilities

• Prepare tables for service and maintain a clean dining area.
• Record orders accurately and note dietary restrictions.
• Deliver food and beverages promptly to tables.
• Process payments and handle transactions accurately.
• Address customer inquiries and resolve issues professionally.
• Knowledge of drinks to make recommendations and monitor alcohol service.

Skills

Customer service

Food handling

Order accuracy

Upselling

Education

High School Diploma or GED

Culinary degree (preferred)

Tools

POS systems

Job description

Description

Our Hotel seeks a friendly Restaurant Server who can deliver excellent customer service. As a restaurant server will be responsible for taking food and drink orders from customers, executing the order process, and delivering promptly. The ability to utilize a restaurant POS software platform is a plus. The ideal candidate will have a minimum of 2 years of restaurant-bar service preferred. Must provide Food handler certificate. High school diploma/GED required. A college culinary degree is preferred but not required. Must have full availability, of day and night shifts, weekends, and holidays. If you possess these qualities, we would like to hear from you.

Position Responsibilities:

• Prepare tables for service, clearing used dishes and utensils, and maintaining a clean dining area
• Suggest appetizers and meals based on the menu and specials.
• Accurately record food and drink orders, noting any dietary restrictions or preferences.
• Confirm orders with chefs and bartenders whenever clarification is needed.
• Deliver food and beverages promptly and efficiently to the correct tables.
• Regularly check on guests to ensure their needs are met and address any concerns or issues.
• Present bills, process payments (cash or credit), and handle transactions accurately.
• Address customer complaints or issues with professionalism and efficiency.
• Assist with setting up and rearranging tables to accommodate larger parties.
• Have a thorough knowledge of various drinks, including classic cocktails, beer, wine, and non-alcoholic options, to make recommendations to customers.
• Remain vigilant in monitoring customers' alcohol consumption to ensure they are not over-served, often requiring identification verification to confirm the legal drinking age
• Must be able to handle customer complaints or issues with professionalism and resolve them effectively.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.