Maple & Ash Chicago - Food Runner

Maple & Ash Chicago; Chicago (IL); On-site; USD 22,041 - 38,572; Full time

Job summary

Maple & Ash Chicago is seeking a hospitality professional to join a high-volume service team. The role requires a minimum of 3 years in fast-paced settings, the ability to lift up to 70 pounds, and strong English skills for clear guest communication.

You will maintain a professional appearance, adapt to changing guest needs, and deliver seamless service during busy dinner shifts. Flexible availability for days, nights, weekends, and holidays is essential.

Qualifications

• Minimum 3 years experience in high-volume atmosphere.
• Fluent in English and ability to clearly articulate guests needs to teammates.
• Professional, articulate, friendly, and punctual.
• Must be able to lift up to 70 pounds and stand for 6–8 hours.

Responsibilities

• Exhibit an excellent service attitude and be willing to go out of your way to accommodate guests.
• Be flexible and adjust to meet the changing needs of the restaurant and guests.
• Maintain a professional image and uphold a clean, organized service area.
• Pick up food from the pass and deliver it to tables.
• Return all items to their zoned location and respect guests' right of way.

Skills

High-volume service

English fluency

Customer service

Job description

Join Maple Hospitality Group, where culinary excellence meets unparalleled service. Led by renowned restaurateur Jim Lasky and two-Michelin-starred Chef Danny Grant, known for his innovative approach to fine dining, we're building a team of passionate food lovers dedicated to creating iconic destinations.We believe success hinges on impeccable food, world-class service, and one-of-a-kind dining experiences. As we expand across Chicago, Scottsdale, Dallas, and Miami, you'll find endless opportunities for growth, travel, and continuing education.Our culture is built on four core principles:Generosity: Always give more, exceed expectations.Excellence: Deliver exceptional work with unmatched expertise.Fun: Love what you do, laugh often, and enjoy the journey.Fail Fast: Learn from mistakes, adapt, and keep improving.What You Will Do:Exhibit an excellent service attitude and be willing to go out of their way to accommodate our guestsBe flexible and adjust to meet the changing needs of the restaurant and guestsMaintain a level of professionalism and community effectivelyPick up food from the pass and deliver it to tablesMaintain a professional imageSet, organize and restocks service areaReturn all items to their zoned locationRespect guest right of wayWho We Are Looking For:Minimum 3 years experience in high volume atmosphereAbility to lift and carry up to 70 pounds and walk/stand for a 6-8 hour shiftFluent in English and ability to clearly articulate guests needs to teammatesProfessional, articulate, friendly, and punctualPossesses and exhibits the drive to provide exceptional serviceFlexible hours are required (need to be able to work days, nights, weekends, holidays)Must be able to work at a rapid pace while maintaining attention to detailEnsure a professional appearance in a clean uniformSkilled in time managementMaple Hospitality Group is an equal opportunity employer committed to hiring a diverse workforce and supporting an inclusive culture. Maple Hospitality Group does not discriminate on the basis of disability, gender, veteran status, or any other basis protected under federal, state, or local laws.