Manufacturing Test Specialist: Troubleshooter & Trainer

connect; Secaucus (NJ); On-site; USD 50,000 - 68,000; Full time

Benefits offered by this job

Competitive base salary

Annual bonus eligibility

401(k) retirement savings plan

Tuition reimbursement

Wellbeing resources

PTO and company holidays

Job summary

ZT Systems is seeking a System Test Specialist to assist test technicians, troubleshoot complex failures, and support server and rack level test processes. You will collaborate with engineers and program managers across teams to maintain smooth test operations.

The role emphasizes teamwork, strong technical skills, and clear communication, with opportunities to train staff and improve test metrics. Competitive base salary and robust benefits accompany this position.

Qualifications

• 2+ years of related work experience in computer/server hardware.
• Associates degree in IT, or Certification from a Technical School and/or equivalent related work experience.
• CompTIA A+ or Network+ certifications are beneficial but not required.
• Configuration experience of Microsoft OS Vista/Win7/Server/Office suite and basic Linux.
• 4+ years PC system related hardware or networking experience is preferred.

Responsibilities

• Support technicians in debugging and troubleshooting complex test failures.
• Escalate test interruptions and inhibitors to support teams through JIRA and Microsoft Teams.
• Support and monitor engineering activity in test labs by tracking products and equipment utilization.
• Validate test flow for new products entering process.
• Monitor and report technical issues impacting test process.
• Provide training and assistance to techs in personal, group or virtual sessions.
• Track process performance metrics such as cycle time, retries, yields, and product age.

Skills

Hardware troubleshooting

Team collaboration

Documentation

Education

Associate degree in IT or technical certification

Tools

Windows OS (Vista/Win7/Server/Office)

Basic Linux

Job description

ZT Systems is seeking a System Test Specialist to assist test technicians, troubleshoot complex failures, and support server and rack level test processes. You will collaborate with engineers and program managers across teams to maintain smooth test operations.

The role emphasizes teamwork, strong technical skills, and clear communication, with opportunities to train staff and improve test metrics. Competitive base salary and robust benefits accompany this position.