Manufacturing Quality Supervisor

PDS Tech, Inc.; Charlotte (NC); On-site; USD 69,000 - 76,000; Full time

Job summary

PDS Tech Commercial is recruiting a Manufacturing Quality Supervisor in Charlotte, NC. The role leads frontline quality execution, supervising quality auditors, inspectors, and technicians while driving improvements in FPY, defect reduction, and overall quality system compliance.

You will partner with Engineering and Operations to deliver measurable quality improvements. Join a fast-paced HVAC manufacturing support environment; lead daily quality reviews, containment actions, and root-cause

Qualifications

• Bachelor's degree in Engineering, Quality, Manufacturing, Operations, or related field.
• 5+ years of manufacturing quality experience.
• 1+ year of leadership, supervisory, lead auditor, or team leadership experience.
• Experience with root cause analysis and corrective action methodologies.
• Strong knowledge of manufacturing quality systems and inspection processes.
• Excellent analytical, communication, and problem-solving skills.
• Ability to support a multi-shift manufacturing operation.

Responsibilities

• Lead, coach, and develop quality auditors, inspectors, and technicians.
• Establish performance expectations and reinforce accountability.
• Coordinate staffing, training, and employee development.
• Ensure consistent quality execution across production areas.
• Lead daily quality reviews and escalation activities.
• Drive immediate containment when production quality issues occur.
• Manage NCRs, MRB activities, nonconforming material, quality holds and quarantine processes.
• Coordinate responses to customer-impacting quality events.
• Lead structured problem-solving using 8D, A3, 5 Why, Fishbone, and Pareto analyses.
• Investigate defects, escapes, warranty concerns, and recurring failures.
• Develop and implement corrective and preventive actions.
• Verify corrective actions are effective and sustained.
• Ensure adherence to manufacturing quality systems, inspection requirements, and procedures.
• Support audits and maintain quality documentation.
• Drive FPY, defect reduction, COPQ improvements, and readiness for new product launches.

Skills

Quality leadership

Root cause analysis

Problem solving

Analytical skills

Communication

Multi-shift support

Education

Bachelor's degree in Engineering, Quality, Manufacturing, Operations, or related field

Tools

SAP

MES/ATOM

Power BI

Job description

Lead the Line. Inspire a Team. Drive Manufacturing Excellence as a Manufacturing Quality Supervisor

Join PDS Tech Commercial and help shape the future of HVAC manufacturing.

Location: Charlotte, NC Payrate: $50 -$55/hour | Schedule:2ndShift

PDS Tech Commercial is seeking an experienced Manufacturing Quality Supervisor to lead frontline quality execution within a fast-paced production environment. This role will supervise quality auditors, inspectors, and technicians while driving improvements in First Pass Yield, defect reduction, customer escapes, and overall quality system compliance.

This is an excellent opportunity for a results-driven quality professional who enjoys leading teams, solving complex manufacturing problems, and partnering with Engineering and Operations to deliver measurable improvements.

What You'll Do

Quality Leadership

• Lead, coach, and develop quality auditors, inspectors, and technicians.
• Establish performance expectations and reinforce accountability.
• Coordinate staffing, training, and employee development.
• Ensure consistent quality execution across production areas.

Production Quality Support

• Lead daily quality reviews and escalation activities.
• Drive immediate containment when production quality issues occur.
• Manage:
  • NCRs
  • MRB activities
  • Nonconforming material
  • Quality holds and quarantine processes
• Coordinate responses to customer-impacting quality events.

Root Cause & Corrective Action

• Lead structured problem-solving using:
  • 8D
  • A3
  • 5 Why
  • Fishbone Analysis
  • Pareto Analysis
• Investigate defects, escapes, warranty concerns, and recurring failures.
• Develop and implement corrective and preventive actions.
• Verify corrective actions are effective and sustained.

Quality Systems & Compliance

• Ensure adherence to manufacturing quality systems, inspection requirements, and procedures.
• Support internal, customer, and layered process audits.
• Maintain accurate quality and inspection documentation.
• Ensure compliance with:
  • Control Plans
  • PFMEAs
  • Work Instructions
  • Inspection Standards
  • Quality Alerts
• Drive audit findings and corrective actions through closure.

Performance Improvement

Monitor and improve key metrics, including:

• First Pass Yield (FPY)
• Defect Rates
• Customer Escapes
• Cost of Poor Quality (COPQ)
• Scrap & Rework
• NCR/MRB Aging
• Audit Findings

Lead improvement plans for underperforming areas and support new product launches, process changes, and manufacturing readiness.

Required Qualifications

• Bachelor's Degree in Engineering, Quality, Manufacturing, Operations, or related field.
• 5+ years of manufacturing quality experience.
• 1+ year of leadership, supervisory, lead auditor, or team leadership experience.
• Experience with root cause analysis and corrective action methodologies.
• Strong knowledge of manufacturing quality systems and inspection processes.
• Excellent analytical, communication, and problem-solving skills.
• Ability to support a multi-shift manufacturing operation.

Preferred Qualifications

• 8+ years of manufacturing quality experience.
• Experience in high-volume manufacturing, HVAC, automotive, or industrial environments.
• Knowledge of ISO 9001 quality systems.
• Experience with:
  • NCR
  • MRB
  • CAPA
  • Containment processes
• Experience using SAP, MES/ATOM, Power BI, or similar manufacturing systems.
• Lean Manufacturing or Six Sigma training/certification.
• Experience leading teams through audits, product launches, and customer issue resolution.

Why Join Us?

• $50-$55/hr estimated pay range
• High-impact leadership opportunity
• Direct responsibility for manufacturing quality performance
• Opportunity to lead and develop a quality team
• Hands-on involvement with Lean, Six Sigma, CAPA, and root cause initiatives
• Cross-functional collaboration with Operations, Engineering, Supplier Quality, and Customer Quality
• Opportunity to directly improve FPY, COPQ, defect rates, and customer satisfaction

Pay Details: $50.00 to $55.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https:\/\/www.pdstech.com\/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.