Manufacturing Quality Manager

Schneider Electric; Mount Juliet (TN); On-site; USD 142,000 - 214,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Paid time off and holidays

401(k) with company match

Flexible work arrangements

Job summary

Schneider Electric in Mount Juliet, TN is seeking a Quality Manager to lead quality and customer satisfaction initiatives across the plant and shape the quality policy and culture.

You will manage quality assurance and control programs, drive continuous improvement with 8D, Lean Six Sigma, SPS, and ISO-based systems, and collaborate with CS&Q teams to ensure product quality and customer delight.

Qualifications

• Bachelor’s degree in an engineering field.
• 5+ years in quality, supply chain, manufacturing or customer satisfaction.
• 3+ years of supervisory/managerial experience.
• ISO 9001/9002/ISO 14001 quality systems expertise.
• Familiar with ANSI, NEMA, IEC regulatory requirements.
• Experience leading internal audits.
• Green Belt or Black Belt certification.
• Knowledge of Lean Manufacturing and Six Sigma tools.
• Promotes use of digital platforms.
• SAP knowledge preferred.

Responsibilities

• Lead quality and customer experience in the plant.
• Develop, implement, and manage quality policies and objectives.
• Run customer satisfaction and quality-related processes (Issue to Prevention).
• Drive quality excellence across suppliers to customers.
• Maintain the Quality Management System (ISO) and collaborate with CS&Q teams.

Skills

Leadership

Quality mindset

Voice of the Customer

Process improvement

Lean Six Sigma

Problem solving

Team management

Communication

Education

Bachelor's degree in Mechanical, Industrial, Electrical or related Engineering field

Tools

ISO 9001

DoE

PFMEA

DMAIC

SAP

8D

Job description

Schneider Electric has an opportunity for a Quality Manager in our Mount Juliet, TN location. TheQuality Manager is responsible for providing leadership and management for quality and customer satisfaction, as well as building the quality policy and culture. The person in this role will manage quality assurance, control processes, and programs by developing, implementing, and administering quality standards and procedures assuring product quality, continual improvement, and customer satisfaction across the plant.

What will you do?

• Manage Quality and Customer Experience in the manufacturing plant
  Manage the performance and competence of a team of quality engineers
• Be the Voice of the Customer
  
  • Represent the voice of customer and drive the customer centricity within the entity
  • Influence the decision process of the entity to always take into account the voice of the customers (Schneider Performance System, etc.)
  • Contribute to improving customer satisfaction and achieving quality goals by defining, implementing and managing action plans
• Quality Excellence
  
  • Run Customer Satisfaction and Quality related processes (Issue to Prevention)
  • Drive Quality Excellence in manufacturing (from Suppliers to Customers: stamping, molding, automated assembly, receiving, packing, returns, etc.)
  • Drive the relevant quality programs and methods (8D, Lean Six Sigma, SPS, etc.) to ensure continuous improvement
• Quality System
  
  • Implement the Schneider quality policy, define CS&Q roles, targets and objectives within the entity
  • Advocate to drive and implement the Global directives and policies
  • Manage the Quality Management System (ISO) of the entity
  • Network continuously with CS&Q teams to ensure their entity's needs are understood and considered
  • Identify & capitalize on best practices in quality
  • Ensure the right level of competency for the CS&Q team

What qualifications will make you successful?

• Bachelor’s Degree in Mechanical, Industrial, Electrical or related Engineering field
• 5+ years of work experience in Quality, Supply Chain, Manufacturing, Customer Satisfaction
• 3+ years of supervisory/managerial experience
• Expert level in Quality Management Systems ISO9001, ISO90002, ISO14001 (Quality Management System, Environmental MS, OHSAS & Capable to conduct IMS internal Audit.)
• Familiar with applicable statutory and regulatory requirements (ANSI, NEMA, IEC)
• Previous experience in leading internal audits
• Green Belt or Black Belt certified
• Working knowledge of Lean Manufacturing concepts; Lean 6 Sigma, Poke a Yoke, 8D, Process Control, DoE, PFMEA, DFMEA, DMAIC methodology, etc)
• Promotes the use of Digital platforms
• Six sigma certification or PM preferred
• SAP Knowledge preferred

What's in it for me?

• Impactful role where your technical expertise directly shapes customer success and loyalty
• Opportunity to lead initiatives and influence how we deliver exceptional service
• Supportive team culture that values innovation, learning, and professional growth
• Work environment that balances technical challenge with strategic contribution

At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work.

Our Total Rewards package outlines all the benefits and support you’ll enjoy as part of the Schneider Electric team:

For this U.S. based position, the expected pay range is USD 142,400 - USD 213,600 per year. This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the United States. Our pay ranges are determined by reviewing roles of similar responsibility and level. Within the pay range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training.

Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks, flexible work arrangements, paid family leaves, well-being programs, 12 holidays per year, and 15 days of paid time off per year.

Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs including base salary, incentives, company share ownership, and 401(k) with match.

Grow Your Skills and Career. We support development through performance discussions, global opportunities, the Schneider Career Hub, and learning platforms like Coursera.

Team Up in the Workplace. We encourage collaboration, recognition, sharing your voice, and an inclusive workplace.

Support Your Community. We make a difference through volunteer leave, programs with the Schneider Electric Foundation, youth education initiatives, and military leave benefits.

If you believe this job posting is not compliant with applicable state pay transparency laws in the U.S., please notify the Company as soon as possible upon discovery by completing this form Job Posting Compliance Form.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

€40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.
At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here. Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.