Manufacturing Quality Leader: QMS & Process Improvement

Plastic Executive Recruiters; Pittsburgh (Allegheny County); On-site; USD 110,000 - 140,000; Full time

Job summary

Plastic Executive Recruiters seeks an experienced Quality Manager to lead the quality function and QMS at a western Pennsylvania manufacturing facility. The role drives product and process quality, audits, and a culture of continuous improvement.

The ideal candidate will oversee plant-wide quality performance, align with customer and regulatory requirements, and partner with Operations, Engineering, and corporate quality resources to ensure consistent quality standards and customer satisfaction.

Responsibilities

• Lead the site's overall quality strategy and performance.
• Drive initiatives designed to reduce defects, waste, variation, and cost of poor quality.
• Establish and monitor quality metrics and KPIs aligned with operational objectives.
• Promote a proactive, process-oriented quality culture throughout the facility.
• Lead cross-functional root-cause analysis and improvement initiatives.
• Own and maintain the site's Quality Management System and ensure its ongoing effectiveness.
• Develop and improve quality procedures, documentation, records, and training programs.
• Ensure compliance with customer requirements, internal standards, and applicable regulations.
• Lead internal audits and coordinate customer, corporate, certification, and regulatory audits.
• Manage corrective and preventive action processes and ensure effective resolution of nonconformances.
• Continuously improve quality systems, processes, and compliance programs.
• Act as the primary quality contact for customer audits, assessments, reviews, and escalations.
• Lead investigations into customer complaints and quality issues.
• Coordinate customer inspections, testing, and other quality-related activities.
• Ensure timely root-cause analysis, corrective action, and issue closure.
• Develop strong customer relationships through responsiveness, transparency, and measurable improvements.
• Establish and improve manufacturing quality controls, inspection methods, and testing strategies.
• Lead PFMEA activities for new and existing products and processes.
• Analyze quality data and trends to identify improvement opportunities.
• Partner with Engineering and Operations to improve process capability and reduce variation.
• Support the implementation of effective process controls and standardized work.
• Lead and develop the site's Quality team, including quality assurance, quality control, inspection, testing, and continuous improvement personnel.
• Provide coaching, training, and performance management for quality team members.
• Establish clear expectations and accountability for quality performance.
• Foster strong collaboration between Quality, Operations, Engineering, and other functional teams.
• High-visibility leadership role with direct influence on plant quality performance.
• Opportunity to drive meaningful improvements across manufacturing operations.
• Collaborative environment with experienced Operations, Engineering, and Quality professionals.
• Competitive compensation and benefits.
• Potential for professional growth within a larger manufacturing organization.

Job description

Plastic Executive Recruiters seeks an experienced Quality Manager to lead the quality function and QMS at a western Pennsylvania manufacturing facility. The role drives product and process quality, audits, and a culture of continuous improvement.

The ideal candidate will oversee plant-wide quality performance, align with customer and regulatory requirements, and partner with Operations, Engineering, and corporate quality resources to ensure consistent quality standards and customer satisfaction.