Quality Assurance Manager

Deanna Nesbit & Associates; Rockford (IL); On-site; USD 90,000 - 120,000; Full time

Job summary

Deanna Nesbit & Associates is seeking an experienced Quality Manager in the Greater Rockford area to lead quality assurance, strengthen manufacturing processes, and drive continuous improvement. This hands-on role partners with operations and engineering to resolve defects and elevate product quality across the plant.

The ideal candidate combines deep technical quality expertise with practical leadership, building a culture of accountability, preventive action, and operational excellence.

Qualifications

• Proven leadership of quality teams in manufacturing.
• Strong knowledge of ISO 9001 and quality practices.
• Experience with corrective actions and continuous improvement.

Responsibilities

• Lead quality management systems, policies and procedures.
• Monitor metrics like complaints, scrap, rework and QOC.
• Coach quality personnel and work with operations to improve quality.
• Coordinate internal, customer and supplier audits and CAPA.
• Resolve nonconformances and drive preventive actions.

Skills

Quality leadership

ISO 9001 knowledge

Root cause analysis

Audits

Problem solving

Cross-functional leadership

Communication skills

Education

Bachelor's degree in Engineering/Quality

Tools

APQP/PPAP tools

SPC

Job description

An established manufacturing organization in the Greater Rockford, Illinois area is seeking an experienced Quality Manager to lead quality assurance, strengthen manufacturing processes, and drive continuous improvement.

This opportunity is well suited for a hands-on quality professional who enjoys working closely with production teams, solving complex technical challenges, and ensuring that products consistently meet customer expectations.

The ideal candidate combines strong technical expertise with practical leadership skills and a commitment to building a culture of quality, accountability, and operational excellence.

Key Responsibilities

Quality Leadership and Management

• Lead and continuously improve quality management systems, policies, and procedures.
• Establish and monitor quality performance metrics, including customer complaints, scrap, rework, and cost of poor quality.
• Provide leadership, coaching, and development to quality personnel.
• Partner closely with operations, engineering, and plant leadership to improve product quality and manufacturing performance.
• Promote a proactive, prevention-focused quality culture throughout the organization.

Quality Systems and Compliance

• Maintain compliance with applicable ISO 9001 standards and customer-specific quality requirements.
• Support automotive quality requirements and methodologies, including APQP, PPAP, FMEA, MSA, and SPC, as applicable.
• Coordinate internal, customer, and third-party quality audits.
• Oversee quality documentation, inspection procedures, process controls, and corrective action systems.
• Ensure timely resolution of audit findings and nonconformances.

Manufacturing and Process Quality

• Work directly with manufacturing teams to identify and resolve process variation, defects, and product nonconformances.
• Oversee incoming, in-process, and final quality inspection activities.
• Lead root cause investigations and implement sustainable corrective and preventive actions.
• Analyze manufacturing quality data to identify trends, reduce defects, and improve process capability.
• Support quality requirements for specialized industrial manufacturing processes.

Customer Quality and Continuous Improvement

• Serve as a primary resource for customer quality concerns, technical inquiries, and corrective action requests.
• Lead structured problem-solving activities, including 8D investigations and root cause analysis.
• Collaborate with customers and internal departments to ensure consistent product quality and delivery performance.
• Identify and implement opportunities to improve first-pass yield, manufacturing efficiency, and overall quality performance.

Qualifications

Required

• Demonstrated experience in quality management, quality engineering, or quality assurance leadership within a manufacturing environment.
• Strong understanding of ISO 9001 quality management systems and manufacturing quality practices.
• Experience managing corrective actions, root cause investigations, and continuous improvement initiatives.
• Ability to interpret engineering drawings, specifications, and customer quality requirements.
• Experience with manufacturing inspections, quality documentation, and audit processes.
• Strong communication, problem-solving, organizational, and leadership skills.
• Comfortable maintaining a visible, hands-on presence in the manufacturing environment.

Preferred

• Experience in automotive, metalworking, precision manufacturing, industrial components, or related manufacturing operations.
• Familiarity with IATF 16949 and automotive quality tools, including APQP, PPAP, FMEA, MSA, and SPC.
• Knowledge of special-process quality requirements and assessments.
• Experience working with Tier 1 automotive customers.
• ASQ certifications such as Certified Quality Engineer (CQE) or Certified Manager of Quality/Organizational Excellence (CMQ/OE).
• Lean Manufacturing or Six Sigma experience.
• Bachelor's degree in Engineering, Manufacturing, Quality Management, or a related technical field.

What Makes This Opportunity Attractive

• Opportunity to influence quality performance and manufacturing operations.
• Hands-on leadership role with visibility across multiple functions.
• Collaborative environment with direct interaction among operations, engineering, and leadership.
• Opportunity to strengthen processes, develop employees, and implement meaningful improvements.
• Established manufacturing environment with opportunities for continued professional development.