Manufacturing Quality Lead — Process Excellence & CAPA

Philip Morris International U.S.; Aurora (CO); On-site; USD 88,000 - 110,000; Full time

Job summary

Philip Morris International (PMI) is hiring a Team Leader, Manufacturing Quality to lead the Quality Tech group on site in the U.S. and ensure adherence to PMI quality standards across manufacturing operations.

The role involves staffing, CAPA actions, document review, instrument calibration, and training. The position requires a technical diploma with 3+ years in regulated manufacturing and at least 1 year in leadership, fluent English.

Qualifications

• Technical diploma, professional school certification, or equivalent experience.
• 3+ years of experience in a fast-paced consumer goods or regulated manufacturing environment.
• 1+ year of direct leadership experience, or 2+ years leading projects or teams indirectly.
• Knowledge of quality testing equipment, maintenance, and calibration.
• Experience with quality tools, root cause analysis, and statistical methods.
• Fluent in English.

Responsibilities

• Ensure compliance with PMI policies, legal requirements, and Environmental, Health, Safety, and Sustainability standards.
• Supervise and support manufacturing quality team members, including staffing and performance-related activities.
• Coordinate sample availability and testing activities according to established sampling plans and control strategies.
• Review controlled documents, including logbooks and production batch records.
• Maintain and troubleshoot at-line quality instruments, including calibration verification and documentation.
• Lead investigations of nonconformances, consumer complaints, and quality issues; implement corrective and preventive actions (CAPA).
• Manage quality holds to prevent nonconforming materials or products from entering production.
• Develop, review, and maintain procedures, work instructions, and quality documentation.
• Train employees on quality processes and new methods.
• Support quality engineering initiatives, validations, verifications, and manufacturing trials.

Skills

Quality testing equipment knowledge

Root cause analysis

Statistical methods

Leadership

English fluency

Education

Technical diploma or equivalent

Tools

Calibration equipment

Quality management software

Job description

Philip Morris International (PMI) is hiring a Team Leader, Manufacturing Quality to lead the Quality Tech group on site in the U.S. and ensure adherence to PMI quality standards across manufacturing operations.

The role involves staffing, CAPA actions, document review, instrument calibration, and training. The position requires a technical diploma with 3+ years in regulated manufacturing and at least 1 year in leadership, fluent English.