Quality Engineer - Process Improvement & CAPA

Surge Staffing; Warren (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

Surge Staffing is seeking a Quality Engineer to join our manufacturing team. You will ensure products and processes meet quality requirements and work closely with production, engineering, suppliers, and customers to resolve issues and drive improvements.

Responsibilities include developing quality plans, performing root-cause analysis, leading CAPA actions, and maintaining documentation to support APQP/PPAP and MSA activities while driving continuous improvement and reducing defects.

Qualifications

• 2–5 years in Quality Engineering, Manufacturing Engineering, Engineering, or related field
• Experience with Quality Management Systems (QMS)
• Experience with ISO 9001, IATF 16949, or AS9100
• Experience with Root Cause Analysis (RCA) and CAPA
• Knowledge of 8D, 5 Why, Fishbone/Ishikawa, FMEA, SPC
• Ability to interpret engineering drawings, specs, and GD&T
• Experience with inspection and measurement tools
• Understanding of MSA and Gage R&R
• Knowledge of statistical analysis and data-driven problem solving
• Experience conducting internal, supplier, or process audits
• Ability to investigate customer complaints and nonconformances
• Strong Excel skills and quality software experience
• Excellent problem-solving, analytical, communication, and organizational skills
• Ability to work cross-functionally in manufacturing environment

Responsibilities

• Develop, implement, and maintain quality standards, procedures, and control plans
• Monitor manufacturing processes and product quality to ensure specifications
• Investigate defects, customer complaints, and process issues using RCA
• Lead CAPA and verify effectiveness
• Utilize quality tools including 8D, 5 Why, Fishbone/Ishikawa, FMEA, SPC, Pareto
• Develop PFMEA, Control Plans, work instructions, and inspection standards
• Support APQP, PPAP, MSA, and capability studies
• Analyze quality data and identify trends for continuous improvement
• Partner with production to implement process improvements and reduce scrap/rework
• Perform internal, process, and product audits
• Work with suppliers to resolve incoming material and supplier quality concerns
• Investigate customer complaints and product nonconformances
• Train employees on quality procedures, standards, and requirements
• Maintain accurate quality documentation and records
• Ensure compliance with IATF 16949, ISO 9001, and customer-specific requirements
• Collaborate with production, engineering, suppliers, and management

Skills

Quality engineering

Root cause analysis

CAPA

QMS

Statistical analysis

GD&T

MSA

Audit

Excel

Cross-functional teamwork

Tools

Inspection tools

QC software

Gage R&R

Job description

Surge Staffing is seeking a Quality Engineer to join our manufacturing team. You will ensure products and processes meet quality requirements and work closely with production, engineering, suppliers, and customers to resolve issues and drive improvements.

Responsibilities include developing quality plans, performing root-cause analysis, leading CAPA actions, and maintaining documentation to support APQP/PPAP and MSA activities while driving continuous improvement and reducing defects.