Manufacturing Quality Engineer

KODIAK Construction Recruiting & Staffing; High Point (NC); On-site; USD 70,000 - 85,000; Full time

Job summary

KODIAK Construction Recruiting & Staffing is seeking a Manufacturing Quality Engineer in High Point, NC. This role focuses on enhancing the Product Quality Plan to ensure customer satisfaction and reduce costs related to poor quality.

The ideal candidate will have expertise in quality assurance, with at least 5 years of experience in manufacturing or construction, and will lead initiatives to improve quality through effective customer complaint resolution and auditing processes.

Qualifications

• Must have 5+ years in manufacturing or construction, and 3+ years in quality roles.
• Bachelor’s degree preferred in engineering or business discipline.
• Expertise in quality processes and tools required.

Responsibilities

• Coordinate resolution of customer complaints and ensure sustainable results.
• Monitor and analyze customer data to identify improvement opportunities.
• Lead Continuous Quality Improvement (CQI) initiatives and audit processes.

Skills

Expert knowledge of AQP (or APQP)

Expert knowledge of Core Quality Tools

Expert knowledge of RCCA

Expert knowledge of manufacturing or construction processes

Excellent written and oral communication skills

Google Workspace applications

Power BI

Education

High school diploma or GED

5 years experience in manufacturing or construction

3 years experience in quality assurance, control, or auditing

Bachelor's degree in a relevant discipline (preferred)

Tools

Statistical software

BIM 360

Bug reporting tools

Job description

The Manufacturing Quality Engineer (QE) deploys and continuously improves the Product Quality Plan (PQP) of EAS to ensure customer satisfaction and reduce Cost of Poor Quality. The QE owns Key Process Indicators that measure customer satisfaction and process performance, and works with stakeholders (customers, management, and peers) within the quality function and beyond to meet or exceed quality requirements and other business objectives.

Job responsibilities

• Coordinate the resolution of customer complaints with the goals of effective containment, elimination of root cause, prevention of recurrence, sustainable results, and cost effectiveness.
• Monitor, collect, analyze, and conceptualize customer data to identify problems, trends, and opportunities for improvement.
• Ensure the identification of quality requirements, development, and execution of the PQP through Advanced Quality Planning (AQP).
• Lead Continuous Quality Improvement (CQI) initiatives.
• Collect or coordinate the collection of information necessary to address customer complaints.
• Lead cross‑functional teams in the development and execution of Root Cause Corrective Action (RCCA).
• Verify the effectiveness and sustainability of RCCA.
• Implement and maintain Core Quality Tools (Process Control Plans, Process Flow Diagrams, and Process Failure Modes and Effects Analyses) with support from other functions.
• Serve as a Lead Auditor to assist management in evaluating the Quality Management System (QMS).
• Conduct Process Audits as required by the PQP or the QMS.
• Train other EAS employees or suppliers and serve as a Subject Matter Expert in Core Quality Tools, AQP, RCCA, and CQI.
• Take, recommend, or delegate actions to address quality problems through RCCA or CQI.

Education / Experience

• Required: High school diploma or GED and five (5) years’ experience in a manufacturing or construction industry, with three (3) years’ experience in quality assurance, quality control, or quality auditing.
• Preferred: Bachelor’s degree in an engineering or business discipline, especially Business Administration, Management, Mechanical Engineering, or Industrial Engineering.

Job Requirements / Special Skills

• Expert knowledge of AQP (or APQP), Core Quality Tools, and RCCA.
• Expert knowledge of manufacturing or construction processes.
• Expert knowledge of analytical tools such as Six Sigma, Shainin, or Total Quality Management (TQM).
• Excellent written and oral communication skills.
• Computing skills: Google Workspace applications (required), BIM 360, bug reporting tools, statistical software, and Power BI (preferred).
• Ability to lead with influence through coaching, teaching, and managing expectations.
• Ability to coordinate multiple projects, people, and functions.