Manufacturing Project Manager — Customer Delivery & Coordination

IDEAL ELECTRIC COMPANY; Mansfield (OH); On-site; USD 70,000 - 90,000; Full time

Job summary

IDEAL ELECTRIC COMPANY in Mansfield, OH seeks a Project Manager to proactively manage orders for new units and repairs through all manufacturing stages. You will collaborate with customer representatives and all internal departments to ensure products meet design and quality requirements.

The role reports to the Inside Sales Manager and requires travel up to 25% across the United States. This full‑time position offers exposure to ITAR‑regulated data and requires strong communication and

Qualifications

• Three years (preferred) previous project management experience.
• Experience working with customers and vendors in a B2B environment.
• Teamwork approach with excellent communication skills.
• Analytical thinking and problem‑solving capability.
• Exceptional attention to detail and time‑management skills.
• Technical literacy with proficiency in the Microsoft Office 365 suite, project management, and ERP systems.

Responsibilities

• Acknowledge orders to the customer.
• Participate in and/or lead internal kick‑off meetings.
• Communicate with customers on schedule, shipping, invoicing, witness testing, questions, etc.
• Communicate internally with internal departments such as Management, Operations, Engineering, Sales, etc.
• Respond to and process customer transmittals and submittals.
• Document jobs by use of photography.
• Schedule logistics solutions.
• Inspect completed orders prior to shipment.
• Prepare in‑process inspection plans when required.
• Lead tours of the factory.
• Escort customers during witness testing.
• Travel when needed.

Skills

Customer communication

Teamwork

Analytical thinking

Attention to detail

Technical literacy

Microsoft Office 365

Project management

ERP systems

Tools

ERP systems

Project management software

Microsoft Office 365

Job description

IDEAL ELECTRIC COMPANY in Mansfield, OH seeks a Project Manager to proactively manage orders for new units and repairs through all manufacturing stages. You will collaborate with customer representatives and all internal departments to ensure products meet design and quality requirements.

The role reports to the Inside Sales Manager and requires travel up to 25% across the United States. This full‑time position offers exposure to ITAR‑regulated data and requires strong communication and