Manufacturing Data & SAP iShift Expert

BioSpace; Pearl River (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

Sanofi's Pearl River site seeks a Production Data & Process Support Specialist to be the manufacturing-embedded expert for SAP S/4HANA, iShift, and related ERP/MES platforms. You will ensure data integrity, support daily operations, and drive quality governance across production.

You will design and deliver training, maintain SOPs, and collaborate with Master Data and IT to resolve data issues, enabling compliant manufacturing processes and continuous improvement.

Qualifications

• Bachelor's degree and 3+ years of experience in manufacturing operations, production support, or manufacturing systems roles within any GMP-regulated industry
• Demonstrated experience working with SAP (manufacturing or supply chain modules) and/or MES/ERP systems in a production environment
• Proven track record of training or coaching others on system usage or process compliance

Responsibilities

• Ensure SAP transactions are executed accurately, completely, and in full compliance with cGMP requirements and standards
• Provide real-time guidance and support to production personnel for SAP (S/4HANA) and iShift
• Monitor data quality in iShift and SAP; identify issues and escalate as needed
• Design and deliver training programs for SAP transactions and iShift data entry
• Develop and maintain training materials and job aids for consistent system usage
• Lead digital adoption and coach teams through system updates and changes
• Own data quality monitoring and govern data management in SAP and iShift
• Collaborate with Master Data teams on material master, orders, and batch records
• Identify data quality trends and document issues for stakeholders
• Coordinate with Supply Chain and Warehouse to ensure data flow and resolve interface issues
• Triage system issues with IT, Digital, or Master Data teams with clear impact analysis
• Participate in cross-functional meetings on iShift operations and governance
• Support continuous improvement of manufacturing data processes and SOPs
• Maintain up-to-date SOPs and work instructions for SAP and iShift
• Contribute to post-go-live stabilization and optimization with the Digital/iShift team

Skills

SAP

iShift

Data quality

Training

cGMP

Data governance

ERP/MES

SOP development

Education

Bachelor's degree

Tools

SAP S/4HANA

iShift

MES

ERP

Job description

Sanofi's Pearl River site seeks a Production Data & Process Support Specialist to be the manufacturing-embedded expert for SAP S/4HANA, iShift, and related ERP/MES platforms. You will ensure data integrity, support daily operations, and drive quality governance across production.

You will design and deliver training, maintain SOPs, and collaborate with Master Data and IT to resolve data issues, enabling compliant manufacturing processes and continuous improvement.