Manufacturing Collections Specialist

TEEMA; Phoenix (AZ); Remote; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive base salary

Fully remote work

Job summary

A dynamic solutions provider is seeking an experienced Collections Manager to oversee and enhance collections activities. This fully remote role, based in the Phoenix area, requires expertise in AR aging, strong communication skills, and the ability to work effectively with cross-functional teams. Candidates should have experience with Navision and Salesforce, and a commitment to continuous professional growth is essential. Competitive salary and work-from-home flexibility are key benefits of this position.

Qualifications

• Experience managing and monitoring collections activities.
• Ability to track and measure performance with targets.
• Knowledge of compliance and data privacy regulations.

Responsibilities

• Manage daily manufacturing collections activities.
• Maintain accurate accounts receivable aging reports.
• Communicate payment expectations clearly to customers.
• Identify high-risk accounts and escalate with plans.

Skills

Experience with Navision

Experience with Salesforce

Strong knowledge of AR aging

Pipeline management

KPI tracking

Ability to communicate clearly

Experience with billing dispute resolution

Interest in continuous learning

Remote work adaptability

Tools

CRM systems

ERP systems

Job description

You’re the kind of person who is always looking to learn. You want to grow into something greater and you’re looking for an employer encourages and supports your professional development. TEEMA promotes advancement and rewards our employees based on individual performance and merit. Sure you’ll have exposure to the team, but all of our people are accountable for their success. Competitive and focused, our team is on a mission to deliver excellence. We also know that this can only be accomplished by supporting our employee growth and development. By providing frequent feedback and consistently measuring progress, we’ve discovered the recipe for success that’s delivered year over year growth since our first year of business. This a culture of winning. At TEEMA we breed winners.

Responsibilities

• Manage and monitor daily manufacturing collections activities to meet deadlines.
• Maintain accurate accounts receivable aging and pipeline reports.
• Track and measure performance against daily/weekly/monthly targets.
• Collaborate with cross-functional teams to resolve billing disputes promptly.
• Communicate payment expectations and timelines to customers clearly.
• Identify high-risk accounts and escalate to management with mitigation plans.
• Assist in establishing and optimizing the collections pipeline within territory.
• Provide regular status updates to stakeholders on collection progress.
• Utilize CRM and ERP systems to update customer records and payment status.
• Support temporary teams with process improvements and best practices.
• Ensure compliance with company policies, legal guidelines, and data privacy.
• Proactively seek learning opportunities to grow into advanced collections roles.

Experience/Qualifications

• Experience with Navision and Salesforce.
• Strong knowledge of AR aging, pipeline management, and KPI tracking.
• Experience using CRM and ERP systems to update payments and notes.
• Proven track record meeting daily/weekly/monthly collection targets.
• Ability to communicate payment expectations clearly to customers.
• Experience resolving billing disputes with cross-functional teams.
• Identify high-risk accounts and implement mitigation plans.
• Knowledge of data privacy, compliance, and company policies.
• Interest in growing into advanced collections roles and continuous learning.
• Ability to work in a remote environment with high visibility of activity.
• Willingness to contribute to process improvements and best practices.

What's in it for you? (Salary, Commissions & Benefits)

• Fully remote role based in Phoenix, AZ — work from wherever you are in the Phoenix area with no daily commute.
• Competitive base salary as the primary component of your compensation.