Manufacturing Analyst-Quality Assurance 2

Ricoh Electronics, Inc.; Lawrenceville (GA); On-site; USD 60,000 - 90,000; Full time

Job summary

Ricoh Electronics, Inc. in Lawrenceville, GA is seeking a Manufacturing Analyst-Quality Assurance 2 to support the IMS division.

The QA Analyst will review, analyze, and document product quality information and coordinate investigations and resolutions of quality issues on-site at our Lawrenceville campus. Requirements include 2+ years of QA experience in manufacturing, strong data analysis and problem-solving, and solid project management.

Qualifications

• 2+ years of quality control or quality assurance experience in a manufacturing environment.
• Strong data analysis, critical thinking, and problem-solving skills.
• Experience with QA/QC processes and ISO 9001 is desirable.
• Experience communicating with vendors and customers to investigate quality issues.
• Proficiency with Office365 (Excel, Word, PowerPoint) and data reporting.

Responsibilities

• Investigate and report quality trends, process capabilities, and deficiencies to production and engineering.
• Audit documentation and ensure finished production complies with quality standards prior to shipment.
• Oversee the defect management process (NCRs) and assign resolutions.
• Monitor corrective actions and test solution effectiveness.
• Participate in PDCA investigations and serve as a point of contact for inquiries.
• Prepare reports and respond to routine questions about test data and defects.

Skills

Quality assurance

Data analysis

Project management

Statistical analysis

Vendor communication

QA/QC processes

ISO 9001

Excel

PowerPoint

Office365

Tools

Excel

PowerPoint

Office365

Job description

Manufacturing Analyst-Quality Assurance 2

Job Category: QA - QC

Requisition Number: MANUF002311

• Posted : August 24, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Lawrenceville, GA 30043, USA

Description

Ricoh Electronics, Inc. (REI) is a leading manufacturer of thermal media products and a leader in environmental conservation. REI is part of the Ricoh global family, which has a rich history of environmental conservation, community involvement, and steady company growth and has an enviable track record of superior products and business practices.

REI is looking for a Quality Assurance (QA) Analyst to support our Industrial Media Solutions (IMS) division. The primary responsibility of the QA Analyst will be reviewing, analyzing, and documenting product quality information and coordinating investigations and resolutions of product quality issues. This position will be on-site, full-time in our Lawrenceville campus.

The Quality Assurance Analyst will:

• Investigate and report on quality trends, process capabilities and quality deficiencies to production, engineering, and support areas while recommending appropriate resolution activities.
• Audit documentation and reviews quality data to ensure finished production complies with quality standards prior to shipment. Implements recommended preventive or corrective actions to maintain compliance with quality standards.
• Oversee the defect management process (NCRs), including assignments of defects for resolution.
• Monitor the implementation of corrective actions, tests solution effectiveness, and provides feedback on results.
• Assist in PDCA investigations for customer, vendor, and internal problem-resolution. Serve as point-of-contact for external customer and vendor inquiries.
• Participates in internal quality system and process evaluations to identify compliance issues and areas for corrective/preventive action. Follow up to assess the proper identification of the problem cause and implementation of effective countermeasures.
• Prepares correspondence, reports, and communication materials. Responds to semi-routine inquiries about the test data, causes of defects, and test findings.

Qualifications

Experience

Required

2+ years of quality control or quality assurance experience in a manufacturing environment.

Self-motivated with a high propensity to learn with a proven record of critical thinking.

Strong project management skills with the ability to work on concurrent projects, activities, and tasks under time constraints in an organized fashion.

Strong collection, data analysis, technical and creative problem-solving skills.

Experience working with and communicating with vendors, customers, etc. to investigate and resolve quality issues.

High level of statistical and process analysis.

Working knowledge of standard QA/QC processes (ISO 9001).

Intermediate skills in Office365 (Excel, Word, and PowerPoint).

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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