Manufacturing AI Solutions Lead

openai; United States; On-site; USD 170,000 - 210,000; Full time

Job summary

OpenAI's Manufacturing Expert role brings deep factory-operations expertise to customer engagements, guiding early discovery and framing opportunities across multiple sectors. You will advise forward-deployed engineering and account teams on factory context, opportunity fit, and potential impact, ensuring delivery stays grounded in operating reality.

This hands-on, customer-facing position sits at the intersection of manufacturing, AI deployment, and business development.

Qualifications

• Deep expertise in manufacturing processes and factory operations.
• A track record of operating factories or complex production environments, or directly implementing manufacturing solutions with customers.
• Strong technology and AI fluency, in a fast-moving frontier-technology environment.
• Excellent discovery and problem-framing skills, including articulating ambiguous operational needs and advising on fit and impact.
• The ability to partner credibly with FDE and technical teams while respecting ownership of problem selection and architecture.

Responsibilities

• Join and help lead early customer conversations and workshops, bringing relevant manufacturing context to operators, technical leaders, and senior executives.
• Surface and frame high-value manufacturing problems, then advise FDE and account teams on likely fit, impact, constraints, and adoption considerations.
• Partner with FDE and customer teams throughout delivery to keep solutions grounded in operational reality and support adoption and measurable customer value.
• Serve as the manufacturing expert in the room, bringing credibility across factory processes, production systems, operational constraints, and business tradeoffs.
• Help win and expand strategic partnerships by shaping account strategy, executive engagement, compelling use cases, buyer narratives, and credible commercial paths.
• Establish a clear operating cadence across priority manufacturing pursuits and deployments, with explicit owners, capacity tradeoffs, risks, decisions, and measures of success.
• Turn lessons into reusable discovery methods, launch standards, product-feedback loops, and recommendations for product, go-to-market, partnerships, and enablement.
• Develop relationships across priority sectors, including automotive, industrial and agricultural equipment, and consumer electronics.
• Operate with high agency and low ego, moving fluidly between executive conversations, working sessions, analysis, writing, and delivery follow-through.

Skills

Manufacturing expertise

Factory operations

AI fluency

Discovery & framing

Executive engagement

Account strategy

Education

Engineering degree

Tools

Simulation software

Job description

OpenAI's Manufacturing Expert role brings deep factory-operations expertise to customer engagements, guiding early discovery and framing opportunities across multiple sectors. You will advise forward-deployed engineering and account teams on factory context, opportunity fit, and potential impact, ensuring delivery stays grounded in operating reality.

This hands-on, customer-facing position sits at the intersection of manufacturing, AI deployment, and business development.