Mansion Coordinator/Event Coordinator (Part-Time)

Strathmore; North Bethesda (MD); On-site; USD 25,000 - 29,000; Part time

Benefits offered by this job

Free parking

SmartTrip benefit plan

Attend performances and events

Job summary

Strathmore in Bethesda, MD seeks a Mansion Coordinator to manage intimate artistic programs and private events at The Mansion. You will serve as the on-site face, coordinate with caterers and vendors, and ensure a safe, guest-focused environment throughout events.

Responsibilities include greeting guests, handling accessibility needs, operating A/V equipment, and enforcing venue rules. Flexible schedule, part-time hours, and a strong service mindset are required.

Qualifications

• Applicants should possess strong communication and decision-making skills.
• Mansion Coordinators must have schedule flexibility.
• Previous event management experience is preferred.
• Empowered to make decisions on behalf of the organization during events.
• Must be able to lift up to 30 pounds and stand for four hours.
• Adaptable, with strong teamwork and multitasking abilities.
• Comfortable operating basic A/V equipment.
• Strong customer service skills required.
• CPR and first aid training preferred.

Responsibilities

• They serve as the “Face of Strathmore,” representing the organization with the utmost level of excellent customer service and hospitality when interacting with patrons and clients.
• Act as information distributors and greeters and provide a security element in the venue.
• Provide guests with directions, instructions, and assistance including ADA accessibility.
• Secure the Mansion following events and responsible for arming and disarming the system.
• Convey and enforce Mansion rules and contract requirements to clients and vendors.
• Convey and enforce procedures in emergency situations, including swift contact for support and to apprise senior management of situation.
• Day-of on-site coordinator for issues related to the space, contract, and vendors.
• Work closely with Private Events teams, catering staff, and vendors to ensure a safe environment.
• Coordinate with the caterer or banquet captain to ensure the client’s event is a success.
• Operate in-house A/V equipment for sound and mic and podium use.
• Assist patrons with accessibility requests and ADA compliance as needed.
• Uphold IDE A principles while serving the public and colleagues.
• Other duties as assigned.

Skills

Communication

Decision making

Schedule flexibility

Event management

Customer service

Teamwork

Job description

About the Organization When you join Strathmore, you'll find:

A dedicated team of professionals who believe the arts are as primal as nature and essential as love. They reflect our humanity and help us understand, connect, empathize, and grow.

We believe the most compelling contemplations of our world are created by artists, and amplifying these creative voices is at the heart of our work. Though we are best known for presenting world-class arts programming, Strathmore is also fiercely committed to supporting emerging artists, providing abundant education opportunities, and providing access to the arts for everyone.

Additionally, Strathmore's Inclusion, Diversity, Equity, and Access (I.D.E.A.) initiative expands access and representation, centers inclusion, and builds equity for all. We are learning how inequities impact our organization's work and are committed to resolving those inequities to create a greater sense of belonging for our entire community.

Position: Mansion Coordinator

The Mansion at Strathmore is home to intimate artistic programs presented by Strathmore in the 100-seat Dorothy M. and Maurice C. Shapiro Music Room, the Gudelsky Gallery Suite, the outdoor Gudelsky Concert Pavilion, and Sculpture gardens. The Mansion at Strathmore also serves as a location for a variety of private events, including weddings, receptions, corporate meetings and retreats, recitals, memorial services, and other social events.

POSITION SUMMARY WORK SCHEDULE

Mansion Coordinators work a varied schedule of weekdays and evenings, and weekends hours, solely dictated by the event schedule. Schedules are produced monthly and do not exceed an average of 20 hours/week. All shifts are for 4 hours at minimum. Overtime is paid on holidays and for time worked after midnight.

TYPICAL EXAMPLES OF THE POSITION'S RESPONSIBILITIES AND DUTIES

• They serve as the “Face of Strathmore,” representing the organization with the utmost level of excellent customer service and hospitality when interacting with patrons and clients.


• Act as information distributors and greeters and provide a security element in the venue.


• Provide guests with directions, instructions, and assistance as needed including issues of ADA accessibility.


• Are fully versed in securing the Mansion following events and responsible for arming and disarming the system.


• Convey and enforce Mansion rules and contract requirements to clients and vendors.


• Convey and enforce procedures in emergency situations, including swift contact for support and to apprise senior management of situation. File incident reports as needed.


• They serve as day-of on-site coordinator for issues related to the physical space, executed contract, and outside vendors (for example, DJ, Photographer, Florist).


• Work closely and efficiently with Private Events teams, catering staff, and vendors to ensure a safe and service-oriented environment.


• Work closely with the caterer or banquet captain to ensure the client’s event is a success.


• Operate and troubleshoot in-house A/V equipment (the sound system for playlist music, and the podium and mic for spoken presentations).


• Assist patrons with accessibility requests and accommodation needs in accordance with the Americans with Disabilities Act and Strathmore’s standards of service.


• Adhere to Strathmore’s inclusion, diversity, equity and access principles while serving the public and working with colleagues.


• Other duties as assigned.

ACCOUNTABILITIES

Satisfactory completion of this job will be demonstrated by exhibiting excellent attention to detail, demonstration of a broad range of institutional knowledge, anticipating event needs, exercising sound professional judgment, building and maintaining good working relationships with staff, clients, and vendors, keeping excellent records, and ensuring that customers and guests alike will leave Strathmore with wonderful memories of our institution and its staff.

Position Requirements

QUALIFICATIONS/EXPERIENCE

• Applicants should possess strong communication and decision-making skills.


• Mansion Coordinators must have schedule flexibility.


• Previous event management experience is preferred.


• Mansion Coordinators are empowered to make decisions on behalf of the organization and expected to react confidently and thoughtfully to situations as they arise during an event as the on-site person in charge.


• Must be able to lift up to 30 pounds and stand on your feet for at least four hours at a time.


• The applicant should have an adaptable nature and be able to think quickly on his/her feet.


• The applicant should have strong teamwork and multitasking skills to coordinate event setup and takedown in an orderly manner while enforcing catering and vendor guidelines as the need arises.


• Mansion Coordinators are empowered to make decisions both in reaction to issues as they arise and in accordance with Strathmore policies and procedures.


• Must be comfortable operating basic A/V equipment and lighting within the venue.


• Strong customer service skills are required.


• CPR and first aid training is preferred.

OUR COMPETITIVE COMPENSATION PACKAGE INCLUDES:

• Salary Range—$18 - $21depending on experience. This is a part-time, hourly, non-exempt position.


• Sick Time and Safe - 1 hour earnedfor every 20 hours worked.


• Experiences—Opportunities to attend various performances and events at The Music Center and The Mansion.


• Not Done Yet - Free parking and SmartTrip benefit plan offered!

STRATHMORE'S COMMITMENT TO EQUITY AND EMPLOYMENT EQUAL OPPORTUNITY

Strathmore provides equal employment opportunities without regard to any characteristics protected by federal, state, or local law. This commitment applies to all aspects of employment, including hiring, promotion, compensation, training, leave, transfer, and separation. Discrimination, harassment, and retaliation are strictly prohibited. We value a diverse community and encourage all qualified individuals to apply.

In addition, our transparent compensation framework is grounded in equity, establishes a wage floor to support employees and their families, and guides salaries toward competitive market levels. Salaries are determined consistently under this framework and are not individually negotiated.

Exempt/Non-Exempt Non-Exempt

Full-Time/Part-Time Part-Time

Salary $18.00 hourly. No benefits are included.

Location Strathmore

EOE Statement Strathmore is committed to providing equal employment opportunities to all employees and applicants for employment. Accordingly, Strathmore provides employment opportunities without regard to race, color, religion, creed, ethnicity, sex, pregnancy, national origin or ancestry, age, physical or mental disability, citizenship status, marital status, sexual orientation, gender identity, family responsibilities, genetic status or information, military or veteran status or status in any status protected by federal, state, or local law.

This policy applies to all terms and conditions of employment including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Strathmore will not tolerate unlawful discrimination, harassment, or retaliation under any circumstances.

We are eager to cultivate a broad and inclusive field of applicants. Strathmore is committed to building a diverse community of staff, volunteers, and interns. Individuals from underrepresented groups are encouraged to apply.

This position is currently accepting applications.

Open Date 9/18/2026