Manning Agent

Prospect Airport Services; Charlotte (NC); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Daily earned wages access

Medical insurance

Dental and vision insurance

Voluntary disability/critical illness

Employee discounts

Paid time off

Travel discounts

Tuition discount

Job summary

Prospect Airport Services is seeking an administrative support professional to provide essential back-office duties for a dedicated business unit. You will handle check-in/out equipment, create AvTech accounts, and manage daily pass down while coordinating with leadership on employee status.

The role emphasizes reliability, safety, and customer service in a fast-paced aviation environment. We offer competitive pay and comprehensive benefits for full-time staff.

Qualifications

• Minimum 18 years of age.
• Must be able to obtain credentials as per airport or state requirements.
• Must possess a valid Driver’s License.

Responsibilities

• Check-in/out equipment/badges to staff as they clock in/out for their shift.
• Creation of AvTech Accounts for employees, as needed.
• Complete Daily Pass Down.
• Communicate with Leadership regarding employees' status (such as being sent home or badge testing).
• Ensure employee uniform compliance for all positions.
• File all paperwork accordingly (missed punch forms, time off requests, etc.).
• Answer employee questions regarding policies and procedures.
• Support new hires with onboarding tools, including guidance on the On-the-Job (OJT) app.
• Monitor and ensure equipment is charged and ready for use throughout the day.
• Maintain a high level of professionalism and avoid workplace gossip.

Skills

Administrative support

Job description

With decades of experience and operations at more than 30 major airports—inclu ding Chicago, Dallas, Newark, and more—Prospect Airport Services is a trusted leader in aviation support. Our team of over 11,000 dedicated associates delivers essential services such as baggage handling, wheelchair assistance, lost and found, and aircraft cleaning. We are committed to excellence, safety, and integrity in everything we do—providing reliable, high-quality service to our airline partners and the traveling public every day.

We are seeking individuals to join our growing team who are passionate, have integrity, and have empathy for how their words and decisions affect our employees, customers, and partners.

Job Summary:

Responsible for providing administrative support to various functions of a dedicated business unit within the organization.

Benefits:

• Competitive pay with daily access to earned wages.
• Comprehensive Medical, Dental and Vision Insurance for full-time employees who work 30 hours per week. Benefits begin in the month following 60 days of service. Eligible dependents are spouse, children under age 26 years, disabled dependents of any age.
• Voluntary Additional Coverages: Short-term disability (STD), Accident, Critical Illness, and Hospital Indemnity.
• Exclusive Employee Discount and Perks including Working Advantage, Payactiv (Earned Wage Access), Purchasing Power, Active&Fit.
• Paid Time Off (PTO) - Location specific leave policy.
• Exclusive Travel Discounts:
  • WizardPerks Discount Program - Industry-exclu sive deals on hotels, car rentals, cruises, and more!
  • Concur - Discounted cars and hotels
• Tuition Discount with Purdue Global.

Job Duties:

• Check-in/out equipment/badg es to staff as they clock in/out for their shift
• Creation of AvTech Accounts for employees, as needed
• Complete Daily Pass Down
• Communicate with Leadership regarding employees' status (such as being sent home or badge testing)
• Ensure employee uniform compliance for all positions
• File all paperwork accordingly (missed punch forms, time off request, etc.)
• Answer employee question regarding policies and procedures
• Support new hires with onboarding tools, including guidance on the On-the-Job (OJT) app.
• Monitor and ensure equipment is charged and ready for use throughout the day.
• Maintain a high level of professionalis m at all times and refrain from engaging in workplace gossip, promoting a respectful and positive work environment.

Q ualifications:

• Must be at least 18 years of age.
• Must be able to obtain credentials required as per airport or state requirements.
• Possess a valid Driver’s License.

Physical requirements:

• Must be able to frequently lift, move up to 70 lbs; Constantly push, pull up to 70 lbs; and constantly walk, stand, reach above shoulder, climb, crawl, stoop, squat, kneel, & bend.

Working conditions:

• Must be able to work in rotating shifts- hours, nights, days, weekends, holidays and overtime.

Prospect is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status.