Mandarin-Speaking Unarmed Security Officer (Residential)

Metro-One-Lpsg-71b58eb

New York (NY)

Sur place

USD 33 000 - 36 000

Plein temps

14 jours+

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Résumé du poste

Metro-One-Lpsg-71b58eb in Manhattan's Financial District seeks a professional and service-oriented bilingual Unarmed Security Officer to support a residential community serving a Chinese-speaking population. The officer will provide a visible security presence while assisting residents with building-related requests and communication.

The ideal candidate is fluent in Mandarin and/or Cantonese and is comfortable assisting residents who may have limited English proficiency.

Qualifications

Fluent in Mandarin and/or Cantonese.
Strong customer service and interpersonal communication skills.
Ability to interact professionally with residents, visitors, and building personnel.
Ability to accurately document incidents, requests, and daily activities.
Dependable, professional, and able to remain calm when handling resident concerns or emergencies.
Experience with security procedures and building access-control.

Responsabilités

Maintain a professional and visible security presence within the residential building.
Monitor building entrances, common areas, and other designated areas to help maintain a safe and secure environment.
Greet residents, visitors, vendors, and building personnel in a courteous and professional manner.
Communicate with residents in Mandarin and/or Cantonese when assistance is needed.
Respond to calls from residents regarding building-related concerns or service needs.
Assist residents with submitting maintenance and building work orders to the appropriate property management or maintenance team.
Clearly document resident requests and communicate relevant information to building staff.
Provide residents with basic information regarding building procedures and direct them to the appropriate department when necessary.
Monitor visitor and vendor access in accordance with established building procedures.
Conduct routine patrols of assigned areas and identify potential safety, security, or maintenance concerns.
Report suspicious activity, safety hazards, emergencies, and unusual incidents to the appropriate personnel.
Maintain accurate daily activity reports, incident reports, visitor records, and other required documentation.
Assist with emergency procedures and contact emergency services or building management when appropriate.
Provide additional resident assistance while maintaining appropriate professional boundaries.
Perform other security and resident-support duties as assigned.