ESSENTIAL FUNCTIONS (MAJOR DUTIES & RESPONSIBILITIES):
- Provides meaning-for-meaning interpreting.
- Follows CyraCom’s interpreter protocols as per CyraCom training, policies, and procedures.
- Adheres to all CyraCom policies and procedures related to confidentiality and interpreter ethics.
- Attends all required training sessions, such as those conducted by the CyraCom Quality and Development Department.
- Continuously enhances vocabulary and specialized knowledge in areas such as medical, legal, and social services, as required for various clients.
- Maintains confidentiality according to CyraCom Interpreter policies.
- Uses standard office equipment including telephones, computers, copiers, and fax machines.
- Proficiently uses MS Office applications such as Outlook, Word, and web browsers like Edge.
- Demonstrates predictable, reliable, and punctual attendance.
- Follows written and verbal instructions and completes tasks on schedule.
- Reads, writes, and communicates effectively in English.
- Communicates in person and by telephone according to CyraCom policies.
- Learns from instructions, observations, and mistakes.
- Works independently or as part of a team.
- Interacts appropriately with co-workers, supervisors, and customers.
- Works under supervision, receiving feedback, coaching, counseling, or corrective actions as needed.