Manatee County, FL – Land Mobile Radio (LMR) Specialist

Manatee County Government; Bradenton (FL); On-site; USD 55,000 - 90,000; Full time

Job summary

Manatee County Government in Bradenton, FL seeks a professional to support Land Mobile Radio (LMR) systems. You will perform testing, configuration, maintenance, installation, and post-installation support for radio communications, collaborating with senior technicians and customers to ensure reliable operations.

The role emphasizes problem solving, documentation, training, and on-call support during activations.

Qualifications

• Proficiency in standard office practices and related software.
• Ability to multi-task and manage cross-sectional work.
• Strong research and problem-solving skills.
• Excellent verbal and written communication.
• Ability to mentor teammates and lead groups.

Responsibilities

• Test and configure LMR systems and components.
• Install LMR equipment and ensure secure mounting.
• Provide on-call support and post-installation troubleshooting.
• Maintain documentation and contribute to best practices.

Skills

Database Administration

Network Services

Desktop Services

Server Administration

Application Design

Application Development

Solution Life-Cycle Management

Enterprise Architecture

Quality Assurance

Incident/Problem Management

Change Management

Configuration Management

Security Management

Financial Management

Service Management

Customer Service Center

Production Application Services

Storage Area Network

Middleware Services

Project/Portfolio Management

Document Management

Wireless Communications

Telecommunications

Radio

Audio Visual

Geographical Information Services

Internet/Web Services

Business Intelligence

Organizational Development

Education

High School Diploma or equivalent with minimum of 5 years IT experience

Associate degree in information technology, computer science, computer technology, or related field

Bachelor’s degree in information technology, computer science, computer technology, or related field

Job description

Professional and tactical technical work producing intermediate analytic and technical products. The incumbent handles minor problems and projects beyond lower-level employees, including analysis, design, development, configuration, testing, training, documentation, and support. Work requires creative thinking and is performed under the supervision of senior professionals, allowing for individual and team initiative, judgment, and discretion. The incumbent collaborates with customers to determine system requirements and supports strategic planning to deliver business value through partnerships. Reports to a senior manager or designee.

Job Description

Essential Functions:

These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position.

Land Mobile Radio (LMR) – The LMR Specialisthas a wide range of responsibilities related to the maintenance, installation, and support of radio communication systems, including but not limited to:

• Testing: Conduct tests on radios to verify performance and compliance with specifications. Use diagnostic tools to assess power and VSWR, signal strength, frequency accuracy, and other technical parameters.
• System Configuration: Configure radio systems according to technical specifications and operational requirements. This includes programming radios with the correct code plugs and configurations.
• Maintenance and Repairs: Perform routine maintenance and minor repairs on radio communication equipment. Troubleshoot and diagnose issues to ensure equipment operates efficiently.
• Equipment Installation: Install LMR systems, including radios, antennas, and associated hardware. Ensure that all equipment is mounted securely and connected properly.
• Post-Installation Support: Offer support and troubleshooting assistance after installation to address any issues that clients may encounter. This may involve follow-up visits or remote assistance.
• Documentation: Maintain accurate records of equipment installations, repairs, and maintenance activities. Update technical documentation, including schematics and service logs, as required.
• Customer Support: Provide technical support to our end-users. Respond to service requests, answer questions, and offer solutions to issues related to radio communication systems. Be available on call and provide Hurricane support during activations.
• Team Collaboration: Work closely with senior technicians, engineers, other team members and contractors to complete projects and resolve complex issues. Participate in team meetings and contribute to developing best practices.
• The incumbent is an effective team player and provides technical support skills in a manner that fosters commitment, team spirit, pride, and mutual trust and respect; and manages own work.
• Shows initiative, supports organizational change, and is committed to challenging the status quo; is knowledgeable in using business process disciplines to perform work assignments effectively and efficiently, while providing suggestions for continuous improvement.
• Looks for opportunities to influence and help others change or improve standards, policies, procedures, and work plans to enable high performance.
• Executes project plans and supports business strategies and solutions that meet critical success factors and desired outcomes, with appropriate key performance indicators for monitoring and controls.
• Supports a shared vision and works with others to achieve it.
• Leverages the PMO for planning, implementing, reporting, and evaluating work; and supports the discipline of project management.
• Contributes to business cases that justify cost in terms of business value and return on investment and maintains the highest standards of financial stewardship.
• Provides service-level criteria and meets or exceeds service-level commitments to support customer satisfaction.
• Manages customer expectations through Business Relationship Management.
• Stays on the cutting edge of relevant technology by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.
• Takes ownership for troubleshooting minor technical problems and projects and provides corrective actions with a sense of urgency.
• Occasionally prepares and delivers verbal and written presentations at the section-level to peers and customers at various levels of the organization.
• Supports and participates in self-developmental planning.
• Trains and mentors’ colleagues and lower-level employees.
• Performs other related work as assigned or required.

Minimum Qualifications

• Intermediate-level proficiency in two or more of the following fields: Database Administration, Network Services, Desktop Services, Server Administration, Application Design, Application Development, Solution Life-Cycle Management, Enterprise Architecture, Quality Assurance, Incident/Problem Management, Change Management, Configuration Management, Security Management, Financial Management, Service Management, Customer Service Center, Production Application Services, Storage Area Network, Middleware Services, Project/Portfolio Management, Document Management, Wireless Communications, Telecommunications, Radio, Audio Visual, Geographical Information Services, Internet/Web Services, Business Intelligence, and Organizational Development.
• Subject matter experience must be current with particular emphasis on leadership, innovation, and customer service accomplishments.
• High School Diploma or equivalent with minimum of (5) five years of relevant information technology experience; or (3) three years of relevant information technology experience and an associate degree in information technology, computer science, computer technology, or related field; or (1) one year of relevant information technology experience and a bachelor’s degree in information technology, computer science, computer technology, or related field.
• A comparable combination of education, training, and work experience in information technology may be substituted for the minimum qualifications.
• Valid driver’s license required; valid Florida driver’s license required within 30 days of hire.

Desired Skills

• Proficient in the principles of electrical, electronic, and radio theory.
• Proficient in the installation of mobile and site-based two-way radio equipment.
• Troubleshooting of LMR systems and components.
• Programming of LMR systems and components.
• Knowledge of Towers and Lighting Systems.
• Knowledge of RF antenna systems and associated mounting criteria.

Other highly desirable knowledge, skills, abilities, and credentials relevant to the position such as ITIL, EPAS, SDLC, PMBOK, and other related certifications. Candidate to demonstrate competencies and possess certifications in one or more specific fields.

Knowledge, Skills, and Abilities:

• Knowledge in standard office practices, policies, procedures, personal computers, operating systems and related software applications.
• Ability to multi-task, with proficiency in managing personal daily activities and minor problems and projects that may cross sectional boundaries.
• Proficiency in the use of reference materials to research and solve minor problems.
• Proficiency in the application of methods and theory in resolving minor problems.
• Proficiency in applying new technologies, soft skills and procedures to help gain acceptance.
• Ability to work with others to lead or mentor teams and facilitate groups to achieve success.
• Ability to prepare and deliver effective presentations at various levels.
• Ability to use diplomacy in dealing with difficult customers and delivery of business services.
• Ability to communicate effectively, both verbally and in writing, with peers and others in a clear and concise manner.
• Ability to communicate with tact, patience and courtesy at all levels of the organization.
• Ability to assist lower-level personnel with training of new technologies, processes, and procedures.
• Ability to establish and maintain effective work relationships, both inside and outside of the work section.
• Ability to self-develop relevant job-related skills for current and future roles.
• Ability to understand, follow, and to provide specific instructions, priorities, policies and procedures.
• Ability to identify and take ownership in resolving minor problems and troubleshooting.
• Knowledge and commitment to quality workmanship, dependability, and the principles of accountability, civility, and ethics.

Working Conditions:

Indoor/office situation; high noise environment while performing certain responsibilities. Lifting equipment up to 50 lbs. alone; up to 75 lbs. with assistance. Assignment to work a variety of work schedules including compulsory work periods such as callouts, maintenance windows, special assignments, emergencies, and disaster situations.

Veterans Preference

In accordance with Florida Statute 295.07, F.S., Chapter 55A-7, priority consideration in employment will be given to eligible veterans and spouses of disabled veterans. Applicants claiming preference must provide a DD Form 214 or other acceptable documentation with their application. We are committed to honoring the service and sacrifices of our veterans and their families.

EEO/ADA Statement

Manatee County Government is an equal opportunity employer and is committed to providing reasonable accommodations to individuals with disabilities. If you require any accommodations to participate in the recruitment process, please contact Human Resources at 941-748-4501 x 3865.

Drug-Free Workplace

Manatee County Government is a drug-free workplace in accordance with Federal and Florida Law.

Emergency Response/Recovery Activities

All employees may be required to work before, during, or after an emergency. During an emergency, employees may temporarily be assigned to work and perform duties outside the normal scope of their position, location, and work schedule to fit the needs of the County and its citizens.