Managing Partner in training

Crunch Fitness - Undefeated Tribe; Burnsville (MN); On-site; USD 55,000 - 85,000; Full time

Job summary

Crunch Fitness – Undefeated Tribe in Burnsville, MN is seeking a Managing Partner in Training to develop future leaders who will oversee club operations and member experience. This on-site role emphasizes leadership, coaching, and driving guest satisfaction.

You will learn core operational processes, support opening/closing, ensure a safe, welcoming facility, and help drive membership sales, retention, and service excellence while promoting programs and amenities with a high-energy, #NoJudgments

Qualifications

• Leadership and people management skills to coach and inspire a high-energy, member-focused culture.
• Strong customer service and communication to build relationships with members and address concerns.
• Operational and organizational skills to follow and improve processes for club efficiency and safety.
• Sales and business acumen with comfort in membership sales and local marketing support.
• Problem-solving abilities with a proactive approach to resolving issues and driving improvement.
• Ability to work a flexible schedule including evenings, weekends, and holidays.
• Prior experience in fitness, hospitality, retail, or service-focused industries is preferred; supervisory experience is a plus.

Responsibilities

• Learn and execute core operational processes.
• Support daily gym opening and closing procedures.
• Ensure the facility is clean, safe, and welcoming.
• Lead and coach team members; assist in hiring and onboarding.
• Support member engagement, program promotion, and amenities.

Skills

Leadership

Customer service

Operations

Sales

Problem solving

Time management

Flexibility

Job description

Company Description

Crunch Fitness – Undefeated Tribe is a fast-growing franchise group whose mission is to transform people and enrich lives through the power of well-being. Guided by a vision to be the best place to work and work out, the team lives the values of working hard, having fun, and making history. Undefeated Tribe has received multiple national and regional awards, including Crunch Fitness Franchise Brand Builder honors and repeated recognition on the Inc. 5000 lists of America’s fastest-growing private companies. Crunch gyms feature state-of-the-art equipment, full-service locker rooms, recovery amenities, and a wide variety of signature classes in a welcoming, #NoJudgments environment open to all fitness levels. The culture across clubs and headquarters is collaborative, fast-paced, and bold, driven by people who see their work as a calling and are passionate about creating inspiring spaces for members and team members alike.

Role Description

The Managing Partner in Training role is a full-time, on-site position based in Burnsville, MN, designed to develop future leaders who will oversee club operations and member experience. Day-to-day responsibilities include learning and executing core operational processes, supporting daily gym opening and closing procedures, and ensuring the facility is clean, safe, and welcoming. This role assists in leading and coaching team members, supporting hiring and onboarding, and reinforcing company values and performance standards on the floor. The Managing Partner in Training helps drive membership sales, retention, and service excellence by engaging members, resolving concerns, and promoting programs, classes, and amenities. The role also involves tracking key performance metrics, supporting local marketing initiatives, and collaborating with leadership to implement growth strategies while modeling a high-energy, #NoJudgments culture.

Qualifications

• Leadership and people management skills, including team coaching, performance feedback, and the ability to inspire a high-energy, member-focused culture.
• Strong customer service and communication skills to build relationships with members, address concerns, and represent the brand’s #NoJudgments philosophy.
• Operational and organizational skills, such as attention to detail, time management, and the ability to follow and improve processes for club efficiency and safety.
• Sales and business acumen, including comfort with membership sales, goal tracking, basic financial metrics, and supporting local marketing and promotion efforts.
• Problem-solving and decision-making abilities, with a proactive approach to resolving issues and supporting continuous improvement in club performance.
• Ability to work a flexible schedule, including evenings, weekends, and holidays, as required in a high-traffic fitness environment.
• Prior experience in fitness, hospitality, retail, or a service-focused industry is preferred; previous supervisory or management experience is a plus.