Managing Operations Associate Attorney

Lisinski Law Firm; North Carolina; On-site; USD 120,000 - 180,000; Full time

Job summary

Lisinski Law Firm in North Carolina seeks a Managing Operations Associate Attorney to lead legal and operational functions within a high-volume immigration practice. You will guide Staff Attorneys on case strategy, ensure compliance, and provide timely legal analysis to support outstanding client outcomes.

As a senior member of the Legal Operations Department, you will train teams, align policies across offices, and collaborate with Business Development to support intake and service delivery

Qualifications

• JD required and active license.
• Experience leading legal teams is preferred.

Responsibilities

• Provide legal guidance and direction to Staff Attorneys conducting day-to-day case reviews and client consultations.
• Maintain current legal guidance and ensure changes to policies and standards are reflected in workflows and materials.
• Serve as the designated management attorney for the assigned office with professional responsibility oversight.
• Maintain a regular presence in the office and respond to legal questions and concerns from operations.
• Advise clients on complex immigration matters and manage escalations.
• Coordinate with responsible attorneys to resolve complex issues and escalate to leadership when needed.

Skills

Leadership

Attorney oversight

Policy compliance

Team coordination

Education

Juris Doctor (JD)

Job description

About The Lisinski Law Firm

Since 2020, Lisinski Law Firm has served as a dedicated humanitarian immigration practice committed to providing meaningful support to individuals and families seeking safety, stability, and a path forward. We frequently stand with clients who have been turned away elsewhere, offering both advocacy and care. Joining our Firm means becoming part of a team devoted to keeping families together and “Changing as Many Lives as Possible.”

About The Lisinski Law Firm

Since 2020, Lisinski Law Firm has served as a dedicated humanitarian immigration practice committed to providing meaningful support to individuals and families seeking safety, stability, and a path forward. We frequently stand with clients who have been turned away elsewhere, offering both advocacy and care. Joining our Firm means becoming part of a team devoted to keeping families together and “Changing as Many Lives as Possible.”

About The Role

The Managing Operations Associate Attorney plays a critical leadership role at the intersection of legal excellence, operational effectiveness, and client advocacy. This attorney serves as a trusted legal advisor to Staff Attorneys, providing guidance on case strategy, legal analysis, and complex immigration matters while helping ensure exceptional client outcomes across a high-volume practice. In this role, the attorney oversees legal support functions by conducting escalated case reviews, advising clients on sophisticated immigration issues, and serving as a key resource for attorneys and non-attorney staff alike. The attorney provides timely legal guidance, identifies matters requiring attorney review, and helps maintain the highest standards of legal accuracy, compliance, and client service. As a leader within the Legal Operations Department, the Managing Operations Associate Attorney drives consistency and operational excellence by coordinating legal training initiatives, fostering collaboration between legal and operations teams, and promoting the uniform application of firm policies, procedures, and legal standards. This position is instrumental in developing talent, strengthening legal competencies, and supporting a culture of continuous improvement. The attorney also partners closely with the Business Development Department and serves as the Firm's designated attorney leader for assigned office operations. Maintaining a strong in‑office presence, the attorney provides local attorney oversight, ensures compliance with professional and ethical responsibilities, and collaborates with the Regional Manager to support and guide the Intake Manager responsible for day‑to‑day office operations. In addition, the attorney works closely with Legal Leadership and the Office of General Counsel to proactively address legal, ethical, compliance, and operational matters.

Key Responsibilities

Legal Leadership & Attorney Oversight

• Provide legal guidance and direction to Staff Attorneys conducting day-to-day case reviews and client consultations, including substantive immigration law analysis, client communication strategies, and case-related legal issues.
• Maintain current legal guidance and ensure changes to USCIS policies, immigration law, and Firm standards are accurately reflected in workflows, training materials, and knowledge resources.
• Serve as the Firm's designated management attorney for the assigned office, where applicable, providing attorney oversight consistent with professional responsibilities and Firm policies.
• Maintain a regular presence in the assigned office and remain available to address legal questions and concerns arising from office operations.
• Advise clients directly on complex immigration matters and manage case escalations, including office-related concerns, in accordance with Firm procedures.
• Coordinate with responsible attorneys to resolve complex legal issues and elevate sensitive or unresolved matters to appropriate legal leadership.
• Escalate Firm risk, compliance, and policy-related concerns, including professional responsibility matters, unauthorized practice of law issues, and material legal risks, to Legal Leadership and the Office of General Counsel as appropriate.
• Partner with Legal Leadership and the Office of General Counsel to implement corrective actions and ensure resolution of identified concerns.

Team Leadership & Staff Development

• Partner with the Regional Manager to supervise the Intake Manager responsible for day-to-day office management.
• Establish clear performance expectations, provide coaching and feedback, monitor follow-through, and support professional development.
• Collaborate with the Regional Manager and legal leadership to prioritize work, improve workflows, and enhance operational effectiveness.
• Provide guidance to non-attorney staff regarding role responsibilities, permissible client communications, and matters requiring attorney review or escalation.
• Coordinate legal training programs and refresher sessions, reinforce existing guidance, and support consistent implementation of new legal and operational standards across teams.

Business Development & Operational Support

• Support the Business Development Department by providing legal guidance regarding prospective client matters, complex intake questions, and appropriate client communications.
• Ensure attorney-review procedures are followed consistently throughout the intake process.
• Serve as the Legal Subject Matter Expert (SME) for operational projects, supporting process mapping, policy alignment, implementation efforts, and change management initiatives.
• Support process documentation, workflow optimization, and continuous improvement projects within the department.
• Ensure scripts, FAQs, and client communication resources remain accurate, compliant, and up to date.
• Identify and elevate refund, contract, and sensitive client concerns to appropriate stakeholders.` (continued) ...`