Managing Director, Lead for Product Transformation - SSIM

State Street; Boston (MA); On-site; USD 170,000 - 283,000; Full time

Benefits offered by this job

401K with company match

Health insurance and other coverages

Paid time off (vacation, sick, etc.)

Employee Assistance Program

Performance-based incentive awards

Tax-advantaged savings plans

Job summary

State Street Investment Management seeks a Managing Director, Lead for Product Transformation to drive enterprise-wide adoption of a product-centric operating model. You will establish vision, governance, decision rights, and performance metrics to scale product delivery across business and technology.

You will partner with senior leaders, build a team of transformation experts, and integrate AI-enabled product delivery while ensuring measurable outcomes, speed, quality, and risk management.

Qualifications

• 10+ years of experience leading large-scale transformation.
• Experience with product operating models, governance, and accountability.
• Executive-level communication and stakeholder management skills.
• Experience in asset management or financial services preferred.

Responsibilities

• Define and lead the Product Transformation aligned with priorities.
• Establish and execute adoption and scaling roadmap for product model.
• Design and mature the product operating model framework.
• Create governance forums and transparent prioritization mechanisms.
• Define objectives, dashboards, and feedback loops to measure outcomes.
• Lead large-scale organizational change and build a high-performing team.
• Integrate AI-enabled product delivery with leadership across functions.
• Present transformation progress and risks to senior stakeholders.

Skills

Executive communication

Cross-functional leadership

Strategic thinking

Influence

Leadership

Education

Bachelor’s degree in business/tech

Job description

• Are you energized by leading enterprise transformation across business and technology in a complex, global organization?
• Do you thrive on translating strategy into a practical operating model, governance structure, and execution roadmap?
• Are you passionate about building product-centric capabilities, leadership behaviors, and accountability for measurable outcomes?
• Are you excited by the opportunity to scale product operating models and integrate AI-enabled product delivery across Investment Management?
• Do you seek to influence senior leaders, align cross-functional teams, and build a high-performing transformation organization?

Who We Are Looking For

• Are you energized by leading enterprise transformation across business and technology in a complex, global organization?
• Do you thrive on translating strategy into a practical operating model, governance structure, and execution roadmap?
• Are you passionate about building product-centric capabilities, leadership behaviors, and accountability for measurable outcomes?
• Are you excited by the opportunity to scale product operating models and integrate AI-enabled product delivery across Investment Management?
• Do you seek to influence senior leaders, align cross-functional teams, and build a high-performing transformation organization?

As Managing Director, Lead for Product Transformation at State Street Investment Management (“State Street IM”, formerly known as State Street Global Advisors or SSGA), you will lead the enterprise-wide adoption and evolution of product-centric operating model. This role is foundational to the broader product operating model transformation and will establish the vision, governance, decision rights, operating rhythms, measurement mechanisms, and capability-building agenda required to scale consistent and accountable product delivery.

You will serve as a strategic advisor to senior business and technology leaders and partner across product, engineering, operations, data, architecture, risk, and client-facing organizations. You will build and lead a team of transformation leaders and product coaches, with the organization expected to expand as the transformation scales.

Key Responsibilities

• Define and lead the Product Transformation, aligned with State Street IM priorities and measurable business and client outcomes.
• Establish and execute the roadmap for adoption and scaling of product-centric operating model across business and technology organizations.
• Design and mature the product operating model framework, including governance, decision rights, operating rhythms, role clarity, accountability models, and cross-functional interaction mechanisms.
• Create governance forums and transparent mechanisms for prioritization, funding, portfolio trade-offs, dependency management, and strategic alignment.
• Define transformation objectives, maturity targets, success measures, dashboards, and feedback loops to assess adoption, effectiveness, and realized outcomes.
• Lead large-scale organizational change and embed product-centric leadership behaviors, customer focus, continuous planning, experimentation, and outcome accountability.
• Partner with leaders to establish persistent, cross-functional teams with clear ownership and guardrails across the product lifecycle.
• Build enterprise capability through playbooks, standards, communities of practice, role-based learning, leadership fluency, and high-touch coaching.
• Integrate AI-driven product delivery and modern product development lifecycle practices into the broader product operating model strategy in partnership with business, technology, architecture, and engineering leaders.
• Identify opportunities to improve speed, quality, effectiveness, risk management, and customer outcomes through AI-enabled workflows and automation.
• Facilitate executive working sessions and present transformation recommendations, progress, risks, decisions, and organizational implications to senior stakeholders.
• Build, lead, and develop a high-performing Product Transformation team, including product coaches and transformation practitioners.

Qualifications

• 10+ years of experience leading large-scale business transformation, operating model design, product management, strategy, business architecture, consulting, or organizational change initiatives, preferably within investment management or financial services.
• Demonstrated success leading enterprise-wide transformation programs with executive-level visibility in complex, matrixed, and regulated organizations.
• Strong expertise in product operating models, governance frameworks, organizational design, decision rights, portfolio management, and outcome-based measurement.
• Proven ability to translate strategy into executable roadmaps, operating mechanisms, capability-building plans, and measurable outcomes.
• Executive-level communication, facilitation, influence, and stakeholder management skills.
• Experience building and leading cross-functional teams and driving sustained organizational adoption and behavioral change.
• Experience with modern product management, continuous planning, customer discovery, product lifecycle management, and iterative delivery practices.
• Working knowledge of AI-enabled product delivery, agentic automation, responsible AI, and the implications of AI for roles, governance, and ways of working preferred.
• Experience within asset management, financial services, fintech, or wealth management preferred.
• Bachelor’s degree in business, finance, management, organizational development, technology, engineering, or a related field required.

Salary Range

$170,000 - $282,500 Annual

Employees are eligible to participate in State Street’s comprehensive benefits program, which includes:

• our retirement savings plan (401K) with company match
• insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages
• paid-time off including vacation, sick leave, short term disability, and family care responsibilities
• access to our Employee Assistance Program
• incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans)
• eligibility for certain tax advantaged savings plans

For a full overview, visit https://hrportal.ehr.com/statestreet/Home

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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Job Application Disclosure

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job ID: R-797836