Client Transformation Executive
State Street
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Job summary
State Street seeks a product-led transformational executive to define and execute the strategic vision for the re-platforming of a major strategic client. The role sits at the intersection of the Client, Product, Operations and Technology, treating the program as enterprise transformation.
You will lead a global organization, align with executive leadership, govern delivery, and drive client outcomes and sustainable growth through disciplined execution and risk management.
Qualifications
- Bachelor's degree in business, Finance, Economics, Technology, Operations or related discipline.
- 15+ years of progressive leadership in financial services, asset servicing, fintech, transaction banking or related.
- Leadership of global implementation, transformation, operating model or strategic delivery organizations.
- Experience managing executive client relationships and complex transformation programs.
- Deep expertise in transaction management, middle-office or investment operations or asset servicing platforms.
Responsibilities
- Define the global re-platforming, implementation and transformation strategy.
- Lead multi-year platform migration and service model redesign; accelerate product adoption.
- Establish executive governance; oversee portfolio investment, risks and outcomes.
- Improve processing efficiency, data quality and controls; enable automation and speed-to-market.
- Build a global organization; drive client-centric culture and leadership development.
- Ensure regulatory compliance, testing, readiness and change controls; mitigate risk.
- Embed product development lifecycle practices; partner with Technology on automation and data insights.
Skills
Education
Job description
State Street seeks a product led transformational executive to define and execute the strategic vision for the re-platforming of a major strategic client. The successful candidate will operate at the intersection of the Client, Product, Operations and Technology, treating the implementation program as enterprise transformations that advance long-term business objectives, client outcomes and sustainable growth.
State Street seeks a product led transformational executive to define and execute the strategic vision for the re-platforming of a major strategic client. The successful candidate will operate at the intersection of the Client, Product, Operations and Technology, treating the implementation program as enterprise transformations that advance long-term business objectives, client outcomes and sustainable growth.
Implementation excellence is a strategic differentiator as clients seek integrated solutions, faster product launches, operational efficiency and digital transformation. This organization is the gateway through which the client adopts State Street products, platforms and operating models. The role will exemplify implementation execution excellence through execution, disciplined governance and a client-centric approach through the program lifecycle.
- Define the global product re-platforming, implementation and transformation strategy;
- align priorities with enterprise growth;
- establish implementation management as a strategic capability;
- advise client and State Street executives on complex transformation decisions.
- Lead multi-year platform migration and service model redesign, middle-office and data modernization;
- define scalable future-state operating models; accelerate strategic product adoption;
- shift from bespoke solutions toward standardized assets and services where appropriate;
- ensure client adoption and benefit realization.
- Establish executive governance and lead steering committees; oversee portfolio investment, resources, risks, dependencies and outcomes;
- provide transparent executive reporting and escalation;
- reinforce accountability and delivery discipline.
- Improve processing efficiency, data quality, exception management, controls and client transparency;
- simplify workflows with Product, Operations and Technology;
- advance automation, straight-through processing, platform convergence and speed-to-market.
- Lead and develop a global organization;
- build a high-performance, client-focused culture;
- strengthen leadership, succession and professional growth;
- lead through influence across a complex matrix.
- Ensure compliance with regulatory, audit, information security and operational resilience requirements;
- strengthen governance, testing, readiness and change controls;
- proactively identify and mitigate implementation and operational risk.
- Modernize implementation methods, tools and operating models;
- embed Product Development Lifecycle practices;
- partner with Technology and Architecture on automation, AI-enabled delivery, workflow optimization and data-driven insights;
- build reusable frameworks for future growth.
- Strategic thinking combined with decisive execution and enterprise alignment.
- Exceptional client relationship management and consultative leadership.
- Deep understanding of financial markets, asset servicing, transaction processing and operating model transformation.
- Ability to simplify complexity, modernize delivery and drive continuous improvement.
- Executive presence and demonstrated ability to influence senior client and internal stakeholders.
- Strong risk, governance and control mindset.
- Proven leadership of large-scale business, operational and technology transformations.
- Passion for building high-performing teams and developing future leaders.
- Bachelor's degree in business, Finance, Economics, Technology, Operations or a related discipline.
- 15+ years of progressive leadership in financial services, asset servicing, fintech, transaction banking, investment operations or a related industry.
- Significant leadership of global implementation, transformation, operating model or strategic delivery organizations.
- Demonstrated success managing executive client relationships and complex transformation programs.
- Deep expertise in transaction management, middle-office or investment operations, post-trade processing or asset servicing platforms.
- Advanced degree such as an MBA, MS or equivalent.
- Experience delivering strategic operating model transformation for large institutional clients.
- Knowledge of middle-office and data platforms; and digital transformation strategies.
- Experience leading modernization, platform migration and product adoption.
- Proven record of organizational transformation and enterprise change management.
- Ability to travel globally as business needs require.
- Proven ability to lead through complexity, ambiguity and organizational change.
- Demonstrated success influencing executive stakeholders and driving enterprise-wide outcomes.
- Strong commitment to client success, innovation, operational excellence and risk management.
$170,000 - $267,500 Annual
The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.
Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short-term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax-advantaged savings plans.
For a full overview, visit https://hrportal.ehr.com/statestreet/Home.
Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.
We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.
As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
December 31, 2026
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