End to End Solutions Enablement - Middle-Office / Vice President

State Street; Quincy (MA); On-site; USD 110,000 - 208,000; Full time

Benefits offered by this job

401(k) with company match

Healthcare insurance

Paid time off

Employee assistance program

Career development opportunities

Job summary

State Street is seeking an experienced Middle Office Product Solutions lead to drive both tactical and strategic, product-led initiatives across client engagements. As a senior product lead, you will socialize requirements and collaborate with cross-functional teams to deliver scalable solutions.

You will influence without direct authority, manage complex operating models, and communicate with executives. The role spans front- to back-office processes, with responsibility for defining

Qualifications

• Strong understanding of financial markets, asset servicing, investment operations, and technology-enabled operating models across front-, middle-, and back-office functions
• 12+ years in financial services presently in a leadership role
• Experience leading complex, multi-stakeholder engagements involving strategic clients, commercial objectives, and enterprise-wide coordination
• Willingness and ability to travel as required

Responsibilities

• Lead end-to-end engagement to define, socialize and execute tactical and strategic solutions
• Articulate sound reasoning behind tactical builds and demonstrate a clear path to strategic outcomes
• Align across product, commercial, operations, and technology stakeholders
• Partner with client lead and program team on client-facing discussions and negotiations across Middle Office functions
• Translate client objectives into operating model vision and pragmatic delivery strategy
• Collaborate with product, commercial, operations, and technology teams for a coordinated approach
• Drive structured problem-solving across front-, middle-, and back-office processes
• Develop interim, transitional, and target-state solution concepts
• Navigate the organization to identify decision-makers and remove obstacles
• Develop concise materials for executive decision-making and governance
• Ensure all solutioning and engagement activities comply with legal, regulatory, risk, and internal policy requirements
• Identify opportunities to improve consistency and repeatability in client engagements

Skills

Leadership

Executive communication

Product management

Project management

Business analysis

Stakeholder management

Solution design

Education

Bachelor’s degree in business, finance, technology, or related field

Job description

We are seeking an experienced Middle Office Product Solutions lead to drive strategic and tactical, product led outcomes as part of new and existing business initiatives. This individual will serve as a senior product lead, with responsibility for driving a structured engagement with clients and internal stakeholders, providing well-articulated product requirements and collaborating across product teams to deliver scalable and innovated product solutions.

The successful candidate must be highly organized and be able to move seamlessly between multiple service families and changing client requirements. The candidate must be a qualified leader with strong experience in business analysis, solution design, system flows, business architecture, and project management. You will be expected to influence without direct authority, navigate ambiguity, manage organizational complexity, and drive progress through disciplined leadership, sound judgment, and strong executive communication.

What You Will Be Responsible For

As a End to End Solutions Lead, you will lead the end-to-end engagement required to define, socialize and execute on both tactical and strategic solutions. The Lead must be able to articulate sound reasoning behind tactical builds and demonstrate a clear path to strategic outcomes. The Lead must be able to ensure alignment across product, commercial, operations, and technology stakeholders.

Key Responsibilities Include

• Partner with client lead and program team on client facing discussions and negotiations. Including but not limited to Middle Office functions such as Transaction Lifecycle Management, Collateral Management, Reconciliations, Cash Services and Corporate Actions
• Ability to articulate STT’s current-state offering, committed roadmap priorities, and aspirational future-state capabilities in a manner that is both commercially compelling and operationally credible
• Translate client objectives, pain points, and requirements into a clear operating model vision and a pragmatic delivery strategy
• Partner closely with product, commercial, operations, and technology teams to align STT’s internal perspective and deliver a coordinated approach to internal stakeholders and clients
• Drive structured problem-solving across front, middle, and back-office, including workflow design, service model definition, operational dependencies, and technology enablement
• Collaborate on the development of interim, transitional, and target-state solution concepts that support client objectives while minimizing complexity, duplication, and unnecessary rework
• Navigate the STT organization effectively to identify decision-makers, remove obstacles, resolve competing priorities, and sustain forward momentum
• Develop clear, concise materials that support executive decision-making, client negotiations, and internal governance processes
• Ensure all solutioning and engagement activities comply with legal, regulatory, risk, and internal policy requirements
• Identify opportunities to improve consistency, repeatability, and effectiveness in how STT engages strategic clients on complex operating model transformation efforts

What We Value

• Deep knowledge of State Street’s operations, technology capabilities, product direction, roadmap, and organizational structure
• Strong understanding of front-to-back operating models and the practical requirements associated with delivering large-scale client solutions
• Excellent executive communication skills, with the ability to distill complexity into clear, structured, and actionable messages for senior audiences
• Strong judgment, ownership, and accountability, with a clear bias toward action and outcomes
• Credibility in both internal and external forums, including the ability to challenge constructively and influence at senior levels
• High emotional intelligence, resilience, and the ability to sustain momentum in demanding, high-visibility situations
• A collaborative mindset and the ability to work effectively across product, commercial, technology, and operational teams
• Demonstrated alignment with State Street’s Enterprise Culture traits:
• Choose to Own It
• Break Through Silos
• Deliver Results Through Integrity
• Do Better Every Day
• Care for Colleagues, Clients, and Community

Education & Preferred Qualifications

• Strong understanding of financial markets, asset servicing, investment operations, and technology-enabled operating models across front-, middle-, and back-office functions
• 12 years+ experience in financial services presently in a leadership role, having managed large scale transformation roles.
• Bachelor’s degree in business, finance, technology, or a related field required
• Experience in client solutioning, operating model design, strategic program leadership, product management, consulting, or a related role within financial services
• Demonstrated experience leading complex, multi-stakeholder engagements involving strategic clients, commercial objectives, and enterprise-wide coordination
• Experience translating business strategy and client requirements into practical target-state designs and phased implementation approaches
• Willingness and ability to travel as required

Salary Range

$110,000 - $207,500 Annual

Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans. For a full overview, visit https://hrportal.ehr.com/statestreet/Home.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.