Managers Control Self-Assessment (MCA) Lead Analyst - VP

Citibank (Switzerland) AG; New York, Northern (NY, KY); Hybrid; Confidential; Full time

Job summary

Citibank (Switzerland) AG in Getzville, NY, United States, seeks an experienced risk professional to design and implement the Managers Control Self-Assessment (MCA/RCSA) framework and oversee control activities. The role focuses on timely identification and remediation of significant control issues within the ORM framework.

Responsibilities include attestation cycles, quality oversight, KPI monitoring, and reporting to senior management.

Qualifications

• Bachelor's degree required; master's preferred.
• 6–10 years in operational risk management, compliance, audit or related control roles.
• Strong analytical and written communication skills; ability to engage at senior management level.
• Knowledge of Citi's Policies, Standards and Procedures; experience with ORM framework.

Responsibilities

• Support MCA/RCSA control activities and attestation processes.
• Identify, analyze, and remediate significant control issues and operational events.
• Monitor KPIs and report MCA status to senior management.
• Ensure compliance with ORM policy, standards and procedures; drive improvements to MCA.

Skills

Operational risk management

Compliance

Audit

Controls knowledge

Analytical skills

Communication skills

Education

Bachelor's degree

Master's degree preferred

Tools

Microsoft Excel

PowerPoint

Microsoft Word

Job description

Individuals in MCA are responsible for designing and implementing a comprehensive and robust Managers Control Self-Assessment (MCA), also known as Risk & Control Self-Assessment (RCSA), and the execution of control activities thus improving identification and remediation of significant control issues and operational risk events in a timely manner.

Responsibilities

• Support control activities of the Managers Control Self-Assessment (MCA) program, also known as Risk & Control Self-Assessment (RCSA).
• Assist & oversee the MCA program, including the annual/semi-annual/quarterly/monthly attestation, quality oversight, and related reporting.
• Identify, analyze, and assess potential risks, ensuring timely identification and remediation of significant control issues and operational events.
• Support the execution of the MCA in accordance with the ORM Policy & Framework, as well as applicable Policies, Standards, and Procedures.
• Develop and maintain ORM tools and methodologies to support accurate and consistent assessments of the risk and control environment.
• Regularly monitor key performance indicators (KPIs) and evaluate the effectiveness of risk and controls.
• Recommend enhancements or improvements as necessary to the MCA.
• Maintain a robust tracking and reporting MCA inventory including key metrics to provide visibility on the status of control gaps and MCA quality control processes.
• Drive MCA best practices, transformation, and execution consistency across business/functions.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards.

Qualifications

• Minimum of 6-10 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry.
• Ability to identify, measure, and manage key risks and controls.
• Strong knowledge in the development and execution for controls.
• Proven experience in control related functions in the financial industry.
• Proven experience in implementing sustainable solutions and improving processes.
• Understanding of compliance laws, rules, regulations, and best practices.
• Understanding of Citi's Policies, Standards, and Procedures.
• Strong analytical skills to evaluate complex risk and control activities and processes.
• Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level.
• Strong problem-solving and decision-making skills.
• Ability to manage multiple tasks and priorities.
• Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word.

Education

Bachelor's/University degree, Master's degree preferred.

Job Family Group

Controls Governance & Oversight

Job Family

Managers Control Self-Assessment

Time Type

Full time

Primary Location

Getzville New York United States

Primary Location Full Time Salary Range

$92 000,00 - $138 000,00

Benefits

In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills

Analytical Thinking, Assessment, Business Insights, Constructive Debate, Controls Lifecycle, Controls Management, Data Quality Management, Digital Skills (Including AI), Risk Management Lifecycle, Stakeholder Management.

Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi. Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details. Illinois residents - AI Notice and Right.

EEO & Diversity Statement

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.

Anticipated Posting Close Date

sept 18, 2026