Manager, Youth Hockey - Ford Ice Center

Ford Ice Centers; Nashville (TN); Sur place; USD 55 000 - 75 000; Plein temps

Résumé du poste

Ford Ice Center in Nashville seeks a Youth Hockey Manager to lead in-house youth programs across Smashville Ice Rinks, coordinating coaches, volunteers, and participants to drive participation and revenue. You will plan, organize, and promote leagues and events, manage Youth Hockey Coordinators, and oversee Little Preds programs, tournaments, and registrations.

Strong communication and budgeting skills are essential.

Qualifications

• Four-year degree in Sports Management, Recreation, Business Management or related field preferred.
• Three years hockey coaching experience, including 8U/10U levels, preferred.
• Equivalent combination of education and experience may be considered.

Responsabilités

• Assist in planning, organizing, directing, and promoting in-house youth hockey programs for Smashville Ice Rinks.
• Recruit and train coaches and volunteers; manage Youth Hockey Coordinators.
• Coordinate staffing responsibilities for programs and plan in-house leagues to drive season revenue.
• Oversee tournaments: Preds Girls Classic, Smashville Women’s Collegiate Showcase, and other events.
• Process registrations, payments, and create schedules for all centers; support games, camps, and classes.
• Respond to customer questions and analyze programs to improve offerings.

Connaissances

Hockey coaching

Staff recruitment

Program planning

Customer service

Verbal & written communication

Budgeting & scheduling

Formation

Bachelor's degree in Sports Management or related field

Outils

MaxGalaxy

Microsoft Office

Description du poste

Ford Ice Center Job Description

Job Title: Youth Hockey Manager

Department: Smashville Ice Rinks

Status: Exempt

Job Reports To: Sr. Director, Hockey, Smashville Ice Rinks

Major Responsibilities/Activities:

• Assist in the planning, organizing, directing, and promoting of “in – house” youth hockey programs for all Smashville Ice Rinks.
• Work closely with other staff in the recruitment and training of coaches and volunteers.
• Assist in the evaluation of players for proper placement in various programs.
• Coordinate other full/part time staffing responsibilities associated with programs.
• Work with Senior Director to plan, organize and promote an in-house youth hockey league to drive season over season revenue for all ice centers.
• Manage all Youth Hockey Coordinators.
• Develop and maintain diversity Hockey programs (CORE)
• Oversee the NHL/NHLPA Little Preds Program including scheduling, creating registrations, rink agreements, participant’s weekly email communication, and marketing.
• Manage Alumni staffing for all Little Preds Sessions
• Provide on-ice and off-ice support as needed for department programming such as classes, games, clinics, tournaments and special events.
• Track and analyze participation and retention numbers through all G.O.A.L!, Little Preds and Little Preds: Continue To Play participants.
• Oversee all aspects of our internal Tournaments
• Preds Girls Classic
• Smashville Women’s Collegiate Showcase
• Elfin’ Awesome Ice Jam
• Process registrations, collect payments by due dates, organize teams and create schedules for all ice centers.
• Assist in organization and instruction of in-house hockey practices, games and camps and coordinate all aspects of the event, to include Little Preds: Continue To Play to drive transition into leagues for all ice centers.
• Resolve and respond to all customer questions, concerns and complaints in a timely manner.
• Evaluates programs and services and makes recommendations based on findings.
• Work with coordinators to recruit, hire, train and schedule part-time coaches for in-house youth league.
• Assist with program budgets and maximize participation for all ice centers.
• Manage on-ice programming for internal camps and clinics for all ice centers.
• Manage all aspects of orders for jerseys, sticks, equipment and other apparel for Little Preds programs and Hockey School while working with external vendors to secure advantageous terms.
• Create registrations, update marketing materials and daily activities for Hockey School
• Help in organizing and running of youth and adult hockey tournaments.
• Assist others within the Ford Ice Center organization to promote the facilities.
• Perform other duties as assigned by Senior Director, Hockey, Smashville Ice Rinks.

Minimum Requirements:

• Four-year (4) degree in Sports Management, Recreation, Business Management or a related field from an accredited college or university preferred.
• Three years (3) of hockey coaching experience with at least two (2) of those years at the 8U/10U level and below.
• Equivalent combination of education and experience may be taken into consideration.
• Knowledge of the hockey community in the Middle Tennessee area preferred.
• Demonstrated ability to creatively plan, manage and evaluate quality youth focused programs.
• Ability to work with children and adults in a professional manner; upbeat and friendly personality with a passion to increase participation in the sport of hockey.
• Must possess excellent verbal, written, and communication skills.
• Proactive planner with a sense of urgency, creativity, and attention to detail; Ability to problem–solve in a fast‑paced work environment; Strong customer service approach.
• Working knowledge of basic PC applications (Microsoft Word, Excel, Outlook, Power Point) and MaxGalaxy.
• Possess a valid driver’s license, possess a suitable driving history (without restrictions) and be insurable by FIC’s insurance carrier.
• As a condition of employment, qualified applicant will be subject to a background check, including a criminal history check, driving history and character references.

Essential Physical Functions:

• Must be able to ice skate proficiently and endure multiple hours on the ice.
• Frequent lifting, bending, walking, and handling and lifting heavy equipment up to 50 lbs. required.
• Working under extreme deadlines under pressure.
• Working extended hours, including nights and weekends.
• Working on an ice surface.
• Exposure to bright lights, extreme temperatures, and loud noise.
• Ability to stand in an upright position for continuous period of time.
• Excellent speaking and listening skills, requiring the perception of speech.

Equipment Used:

• Including, but not limited to office equipment, barcoding scanner system, industrial equipment, hockey equipment, ice resurfacing equipment.

Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instruction or assignments.