Manager, Workplace Services

Thetradedesk; New York (NY); On-site; USD 64,100 - 117,500; Full time

Benefits offered by this job

Healthcare benefits

401k with company match

Stock Purchase Plan

Parental leave

Vacation up to 120 hours per year (160

Sick time and holidays

Job summary

The Trade Desk in New York seeks an experienced Workplace Manager to lead our Workplace Services team and shape the day-to-day workplace experience at a major global office.

You will oversee operations, hospitality, events, facilities coordination, and vendor management, partnering with Real Estate, HR, IT, Security, and other teams to deliver a seamless, high-quality environment supporting employee productivity and business priorities.

Qualifications

• 5+ years of leadership experience in workplace, hospitality, or operations in fast-paced or tech environments.
• Proven ability to lead and develop teams and individual contributors.
• Strong organizational, problem-solving, and communication skills with high emotional intelligence.

Responsibilities

• Lead and develop a high-performing Workplace team, driving accountability and service excellence.
• Oversee day-to-day workplace operations (employee/guest experience, events, facilities, vendor management, safety).
• Own the end-to-end workplace experience aligned with business needs.
• Lead through others with visibility into priorities, performance, and outcomes.
• Build relationships with senior leaders and cross-functional partners (Real Estate, HR, IT, Security, Facilities).
• Translate priorities into clear, actionable communication across audiences.
• Monitor workplace performance through feedback and metrics to drive improvement.
• Manage budgets, processes, and scalable operational frameworks.
• Identify opportunities to streamline operations and elevate the workplace experience.
• Oversee vendor strategy and performance for consistency and quality.
• Exercise sound judgment in decision-making, escalation, and sensitive situations.
• Support business continuity and workplace safety initiatives.

Skills

People leadership

Operations management

Communication

Strategic thinking

Budget management

Tools

Microsoft Office

Job description

The Trade Desk is a global technology company and the world’s leading independent platform for digital advertising, with nearly 4,000 employees across more than 30 offices. Our technology helps advertisers reach the right audiences across the open internet — from streaming TV and podcasts to mobile apps, news, and more.

Advertising powers the content people love. By making it more transparent, effective, and responsible, we help support trusted journalism, quality entertainment, and creators worldwide. The world’s brands and agencies rely on us to reach their customers and grow their businesses responsibly.

The scale of our platform brings unique technical challenges — from processing massive datasets in real time to building systems that operate reliably on a global scale. When you work here, your impact is worldwide. We welcome diverse perspectives, encourage curiosity, and build teams that learn from one another. If you’re driven to solve meaningful challenges, we’d love to meet you.

The Trade Desk is seeking an experienced Workplace Manager to join our Workplace Services team in New York. This is a highly visible leadership role responsible for shaping the day-to-day workplace experience within one of our largest global offices.

Workplace Managers are people leaders first—setting the tone for service, accountability, communication, and operational excellence. This role leads through others to deliver a seamless workplace experience that supports employee productivity, engagement, and business priorities.

The ideal candidate is a strategic, hospitality-driven operator who can manage complexity, build strong partnerships, drive results, and develop high-performing teams in a fast-paced environment.

What you’ll do:

• Lead and develop a high-performing Workplace team, driving accountability, collaboration, and service excellence
• Oversee day-to-day workplace operations, including employee and guest experience, communications, events, food and beverage, facilities coordination, vendor management, and safety
• Own the end‑to‑end workplace experience, ensuring a seamless, high-quality environment aligned with business needs
• Lead through others while maintaining visibility into priorities, performance, and outcomes
• Build and maintain strong relationships with senior leaders and cross‑functional partners (Real Estate, HR, IT, Security, Facilities, etc.)
• Translate operational priorities into clear, actionable communication across audiences
• Monitor workplace performance through feedback, observations, and metrics, driving continuous improvement
• Manage budgets, processes, and scalable operational frameworks to enhance efficiency and service delivery
• Identify and implement opportunities to streamline operations and elevate the workplace experience
• Oversee vendor strategy and performance, ensuring consistency, accountability, and service quality
• Exercise sound judgment in decision‑making, escalation, and sensitive situations
• Support business continuity, operational readiness, and workplace safety initiatives

Who you are:

• 5+ years of relevant experience (or 10+ years equivalent) in workplace, hospitality, or operations leadership, preferably in fast‑paced or tech environments
• Proven experience leading and developing teams/individual contributors
• Strong organizational, problem‑solving, and communication skills with high emotional intelligence
• Strategic thinker with strong business acumen and the ability to balance employee experience with operational priorities
• Skilled at scaling operations, improving processes, and driving consistency in growing environments
• Collaborative and confident working with senior leaders and cross‑functional stakeholders
• Adaptable and resilient, with the ability to lead through ambiguity and change
• Proficient in Microsoft Office (Word, Excel, PowerPoint)
• Able to work flexible hours and respond to workplace needs as required
• Comfortable with active, on‑site responsibilities, including occasional lifting (up to 50lbs)

#LI-LM1

In accordance with various US state laws, the range provided is the Trade Desk's reasonable estimate of the base compensation for this role. The actual amount may differ based on non-discriminatory factors such as experience, knowledge, skills, and location. All employees may be eligible to become The Trade Desk shareholders through eligibility for stock‑based compensation grants, which are awarded to employees based on company and individual performance. The Trade Desk also offers other compensation such as variable compensation‑based incentives and commissions. Plus, expected benefits for this role include comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents, retirement benefits such as a 401k plan and company match, short and long‑term disability coverage, basic life insurance, well‑being benefits, reimbursement for certain tuition expenses, parental leave, sick time of 1 hour per 30 hours worked, vacation time for full‑time employees up to 120 hours thru the first year and 160 hours thereafter, and around 13 paid holidays per year. Employees can also purchase The Trade Desk stock at a discount through The Trade Desk’s Employee Stock Purchase Plan.

The Trade Desk also offers a competitive benefits package. Click here to learn more.

Note: Interns are not eligible for variable incentive awards such as stock-based compensation, retirement plan, vacation, tuition reimbursement or parental leave.

The Trade Desk also offers a salary range for this role: $64,100 — $117,500 USD.

As an Equal Opportunity Employer, The Trade Desk is committed to creating an inclusive hiring experience where everyone has the opportunity to thrive.

Please reach out to us at [e-mail] to request an accommodation or discuss any accessibility needs you may require to access our Company Website or navigate any part of the hiring process.

When you contact us, please include your preferred contact details and specify the nature of your accommodation request or questions. Any information you share will be handled confidentially and will not impact our hiring decisions.