Manager, Workforce Planning Analytics

180 Seminole Hard Rock Support Services; Florida; On-site; USD 85,000 - 120,000; Full time

Job summary

180 Seminole Hard Rock Support Services in Florida seeks a Workforce Analytics professional to develop and maintain reports across properties, analyzing data to maximize financial results.

Under the Director of Workforce, you will monitor FTE, labor scheduling, and produce labor scorecards, payroll budget input, and performance analyses for senior management, while ensuring compliance with gaming regulations and internal controls.

Qualifications

• Bachelor’s degree in Accounting/Finance with 4 years of relevant experience.
• Flexible scheduling including nights, weekends, and holidays.
• Strong guest service and professional demeanor.
• Extensive experience with computerized accounting systems, preferably Infinium.
• Advanced Excel and database software proficiency.
• Able to mentor a team.
• Knowledge of hotel casino operations, internal controls.
• Ability to handle non-standard situations.
• Must obtain Seminole Tribal Gaming License.
• MBA preferred.

Responsibilities

• Analyze complex data, compensation, and turnover metrics.
• Create and implement a labor scorecard for key measures.
• Coordinate the variance analysis of the weekly FTE report.
• Develop labor standards and reporting; monitor weekly labor.
• Assist in annual payroll budget process and guidelines.
• Prepare and review performance and budgets for operations.
• Develop policies and internal controls improvements.
• Present select financial results to senior management.
• Support special projects as requested by leadership.
• Ensure compliance with Gaming Commission Regulations and internal policies.
• Promote positive relations and maintain a safe work environment.
• Develop department knowledge through education and coaching.
• Perform other duties as assigned.

Skills

Advanced MS Excel

Database software

Leadership / mentoring

Time management

Analytical skills

Guest communication

Education

Bachelor’s degree in Accounting/Finance

MBA preferred

Tools

Infinium

Job description

Job Description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our full list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

Under the direction of the Director of Workforce, the individual will develop and maintain reports for a variety of areas across properties and analyze the data to ensure that the property is achieving maximum financial results. Monitors departmental organizational charts, FTE amounts and labor scheduling systems to maintain optimum productivity and progress.

Essential duties include, but are not limited to:

• Analyze complex data, compensation, and turnover metrics to identify areas of concerns/trends and recommend solutions to management solutions
• Create and implement a labor scorecard to be utilized as a visual representation of key measures of human resource department achievements, productivity and other factors important to the organization. Factors measured include costs, hiring, turnover, training, Team Member Survey, GEM Scores performance management and alignment with property goals
• Coordinate the variance analysis of the weekly FTE report for SGA and SHRSS.
• Manage the preparation of productivity standards for all labor positions for use in FTE labor productivity analysis, including working with each respective department; assist in development of base drivers for labor standard for each labor position, policy and procedure for labor reporting is adhered to; coordinate the implementation of timekeeping, labor and scheduling systems with the property and IT
• Ability to create labor standards and reporting; monitor and review labor weekly to identify areas of savings and efficiency; etc.
• Assists with the coordination of the annual payroll budget process to include developing procedures and guidelines for division and department heads.
• Prepares and reviews performance and budgets of new and existing operations.
• Analyzes and develops policies, procedures and systems to ensure effective internal controls, optimum efficiencies and improvement of processes.
• Assist in the analysis, review and presentation to senior management of select financial results
• Conducts special projects as requested by senior management.
• Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures.
• Ensure activities comply with relevant statutory and regulatory requirements, legal demands and professional and ethical standards.
• Promotes positive public/team member relations at all times.
• Maintains a clean, safe, hazard-free work environment within area of responsibility.
• Develop department members’ knowledge and skills through education, training, coaching, corrective counseling, etc.
• Perform other duties as assigned.

Qualifications

Experience:

• Bachelor’s degree in Accounting/Finance and four (4) years of accounting/financial management experience in the casino industry or an equivalent amount of education and experience.
• Ability to work flexible schedules, including nights, weekends and holidays is required.
• Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
• Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.
• Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional demeanor.
• Must have extensive experience with computerized accounting systems, preferably Infinium.
• Must have an advanced/expert level proficiency in MS Excel and database softwares.
• Ability to lead and mentor a team.
• Excellent time management and organizational skills.
• Strong analytical skills.
• Must possess knowledge of hotel casino operations, and accounting and internal controls.
• Must possess ability to handle non-standard situations where independent judgement is required and limited guidelines exist.
• Must apply for, obtain and remain eligible for the appropriate Seminole Tribal Gaming License.
• MBA preferred.
• Must be able to communicate effectively with guests