Manager, Warehouse Operations

Cardinal Health, Inc.; Walton Hills (OH); On-site; USD 88,000 - 125,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off plan

401k savings plan

MyFlexPay access

Flexible spending accounts

Disability coverage

Parental leave

Healthy lifestyle programs

Job summary

Cardinal Health, Inc. is seeking a Warehouse Operations Manager to oversee inbound processing, receiving, put away, and returns, driving operational efficiency and safety while guiding a team of supervisors and ~50 associates.

You will ensure compliant, cost-effective performance and respond to urgent customer needs and disruptions. The role requires 8+ years of leadership in warehouse or distribution settings, strong communication, and expertise with WMS and ERP systems.

Qualifications

• Bachelor’s degree in related field.
• 8+ years of leadership experience in warehouse, distribution, logistics, manufacturing, or supply chain operations preferred.
• Strong written, verbal, and interpersonal communication skills.

Responsibilities

• Provide leadership and daily operational oversight for a team of supervisors and associates across Inbound and Quality/Inventory Control functions.
• Direct warehouse operations to ensure safe, accurate, and timely receipt, storage, and distribution of medical products.
• Lead and support continuous improvement initiatives to enhance productivity, quality, and safety.

Skills

Leadership

Communication

Strategic planning

Education

Bachelor’s degree in related field

Tools

WMS

SAP

Excel

PowerPoint

Job description

Anticipated salary range:$87,700-$125,300

Bonus eligible:Yes

Benefits:Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage

• Paid time off plan

• Health savings account (HSA)

• 401k savings plan

• Access to wages before pay day with myFlexPay

• Flexible spending accounts (FSAs)

• Short- and long-term disability coverage

• Work-Life resources

• Paid parental leave

• Healthy lifestyle programs

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

What Warehouse Operations contributes to Cardinal Health

• Operations is responsible for materials handling and product distribution in a distribution or manufacturing environment. Includes warehousing and fulfillment of materials and products, transportation, inventory management as well as demand, supply and manufacturing planning.

• Warehouse Operations is responsible for performing/controlling a combination of manual or automated tasks necessary for the receipt, storage, and shipment of product. This may include functions of receiving, picking, packing, shipping, staging, transporting, storage, delivery, etc. Also responsible for the efficient flow of products from the point of product receipt from vendors to the shipment of products (via prescribed service parameters) to a variety of internal and external customers.

Job Summary

• The Manager, Warehouse Operations oversees the building’s inbound processing, including receiving, put away, and returns to achieve operational efficiency and safety. Through successful operational and people management, this job delivers on the business unit’s short-term goals, improves profitability, and develops the business unit’s warehouse talent. This job also responds to urgent customer needs or supply disruptions to ensure customer commitments are fulfilled.

Responsibilities

• Provide leadership and daily operational oversight for a team of 2 direct-report supervisors and approximately 50 indirect associates across Inbound and Quality/Inventory Control functions.

• Direct warehouse operations to ensure the safe, accurate, and timely receipt, storage, and distribution of medical products while meeting customer service, quality, productivity, and cost objectives.

• Lead and support continuous improvement initiatives by identifying opportunities to enhance productivity, quality, inventory accuracy, safety, and operational efficiency throughout the facility.

• Foster a culture of respect, accountability, engagement, teamwork, and operational excellence by providing visible leadership on the warehouse floor and within the office environment.

• Develop and implement operational strategies, programs, and process improvements that optimize labor utilization, warehouse throughput, and facility space utilization.

• Translate business objectives and organizational strategy into measurable departmental goals and executable operational plans.

• Ensure compliance with all company policies, standard operating procedures, quality requirements, and regulatory standards.

• Partner with customers, suppliers, and internal stakeholders to proactively resolve issues, support business objectives, and participate in customer meetings and operational reviews as needed, including travel up to 10%.

• Lead the development of supervisors and associates through hiring, onboarding, coaching, training, performance management, succession planning, and career development initiatives.

• Collaborate with cross-functional partners including Human Resources, Quality & Regulatory Affairs (QRA), Environmental Health & Safety (EHS), Transportation, and Customer Service to drive operational effectiveness and business results.

• Build and maintain positive working relationships with employees, peers, customers, and leadership to promote a collaborative and high-performing work environment.

• Manage staffing requirements, conduct interviews, and make hiring decisions for supervisor, lead, and associate-level positions.

• Utilize warehouse management and reporting systems to monitor operational performance, analyze trends, and drive data-based decision-making.

• Establish and maintain accountability for shift and departmental KPI performance, ensuring supervisors achieve productivity, quality, safety, and service-level targets.

• Serve as the primary operational contact for Quality & Regulatory Affairs (QRA) compliance and ensure adherence to OSHA, DEA, FDA, Cardinal Health, state, and local regulatory requirements.

• Manage operating budgets, labor expenses, productivity performance, and site financial metrics, including profit-and-loss responsibilities.

• Adjust staffing plans, schedules, and operational priorities to meet changing customer demands and business requirements.

Qualifications

• Bachelor’s degree in related field, or an equivalent combination of education and experience preferred

• 8+ years of progressive leadership experience in warehouse, distribution, logistics, manufacturing, or supply chain operations preferred

• Proven experience leading supervisors and large employee populations in a fast-paced operational environment.

• Strong written, verbal, and interpersonal communication skills with the ability to effectively communicate across all levels of the organization.

• Experience working in a warehouse, distribution center, or regulated healthcare environment preferred

• Advanced proficiency with Microsoft Office applications, including Excel, Outlook, and PowerPoint; experience utilizing Pivot Tables, data analysis, and reporting tools.

• Experience with Warehouse Management Systems (WMS) and ERP systems such as SAP, Manhattan, or similar platforms preferred.

• Demonstrated success leading LSS continuous improvement initiatives, process optimization projects, and operational excellence programs.

• Strong understanding of distribution, logistics, inventory management, and warehouse operations.

• Experience operating within FDA, DEA, OSHA, or other regulated environments preferred.

• Knowledge of material handling equipment, warehouse workflows, and labor management practices preferred.

• Strong understanding of process flow, inventory control, quality systems, and workplace safety principles.

• Demonstrated analytical, problem-solving, and decision-making skills with the ability to identify root causes and implement sustainable solutions.

• Proven ability to manage multiple priorities, adapt to changing business needs, and drive results in a dynamic environment.

• Strong leadership, coaching, team-building, and cross-functional collaboration skills with a focus on employee engagement and development.

What is expected of you and others at this level

• Manages department operations and supervises professional employees, front line supervisors and/or business support staff

• Participates in the development of policies and procedures to achieve specific goals

• Ensures employees operate within guidelines

• Decisions have a short term impact on work processes, outcomes and customers

• Interacts with subordinates, peers, customers, and suppliers at various management levels; may interact with senior management

• Interactions normally involve resolution of issues related to operations and/or projects

• Gains consensus from various parties involved

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.