Manager Warehouse Days

Mac Papers and Packaging; Morrisville (NC); On-site; USD 60,000 - 80,000; Full time

Job summary

Mac Papers and Packaging in Morrisville seeks an experienced individual to manage branch warehouse and delivery operations, focusing on customer satisfaction and productivity.

The role demands over 5 years of operational experience, excellent communication skills, and the ability to handle the physical demands of the job. Candidates with a Bachelor’s Degree in Logistics or Business are preferred. Strong organizational skills and a bilingual capability in English and Spanish are advantageous.

Qualifications

• 5+ years of operational, logistics and/or distribution experience, with at least 3 years in a supervisory or management role.
• Strong communication skills and ability to handle stress related to demands of customers.
• Ability to work varied hours and handle physical demands.

Responsibilities

• Manage daily activities of branch warehouse and delivery personnel.
• Plot driver routes and interface with management and customers.
• Hire, train, and develop staff effectively.

Skills

Operational experience

Logistics knowledge

Bilingual (English and Spanish)

Organizational skills

Communication skills

Education

Bachelor's Degree in Logistics or Business

Job description

Responsible for managing of the branch warehouse and delivery operations, including collaborative working relationships with the sales team, customer service and headquarters, to maximize resources to achieve customer satisfaction, productivity and economic goals.

This job description is intended to describe the general nature, complexity and level of work to be performed by employees assigned to this position and is not to be construed as an exhaustive list of responsibilities, duties and/or skills required. It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish a contract for employment and is subject to change at the discretion of the company.

Responsibilities

• Plans, organizes and directs all daily activities of branch warehouse and delivery personnel to ensure standards of performance are maintained.
• Plots driver routes daily.
• Interface daily with branch management and external customers
• Review and analyze ongoing branch personnel performance results and take corrective measures as needed.
• Evaluate, develop, improve and implement procedures and practices.
• Hire, train, develop and appraise staff effectively.
• Build a team environment to accomplish goals.
• Ensures branch operations comply with federal, state, local and company policies
• Keep Operations Manager promptly and fully informed of all problems or unusual matters of significance.
• Develop and maintain productive relationships with sales, customer service and headquarters personnel.

Requirements

• 5+ years’ operational, logistics and/or distribution experience (minimum 3 years at supervisory or management level)
• Strong communication skills – open, honest verbal and written communications.
• Thorough knowledge of warehouse operations.
• Excellent organizational skills.
• Ability to process information by phone, fax, PC, mainframe and computer system.
• Ability to work varied hours/days as the business dictates. Will occasionally work over 40 hours in a work week and weekends.
• Ability to handle stress related to demands of internal and external customers.
• Mental ability to multi task.
• Bi-lingual in English and Spanish, preferred

Education

• Bachelor’s Degree in Logistics, Business, or related field of study or equivalent years of experience.

Working Conditions & Physical Requirements

The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

• Regularly required to stoop, kneel, crouch or crawl; occasionally required to sit, climb and balance; regularly required to walk and stand for long periods of time; talk or hear, both in person and by telephone; use hands repetitively to type, handle, or feel; operate equipment; reach with hands and arms;
• Must regularly lift and/or move up to 50 lbs and occasionally up to 100 lbs;
• Specific vision requirements include close vision, distance vision and the ability to adjust focus.

Mental Demands

• Regularly required to use written and oral communication skills; interact regularly with managers and staff regarding building or work-related issues and must be able to work independently with little supervision;
• Ability to read, write and interpret documents;
• Ability to add, subtracts, multiply and divide in all units of measure using whole numbers, common fractions and decimals

Work Environment

• Employee works primarily in a warehouse environment.

Mac Papers + Packaging is an equal opportunity employer and makes employment decisions without regard to age, race, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other protected category.