Manager, Volunteer Services, Gift Shop, & Senior Advantage

Baptist Health - Central Alabama; Montgomery (AL); On-site; USD 65,000 - 85,000; Full time

Job summary

Baptist Health - Central Alabama seeks a Manager for Volunteer Services, Gift Shop, and Senior Advantage at Baptist Medical Center East. You will be responsible for managing facility volunteers, ensuring efficient service, and overseeing the Gift Shop including purchasing and inventory.

The ideal candidate should have a bachelor’s degree in a relevant field, with a master's preferred, and at least 3 years of managerial experience. This full-time position offers first shift hours and aims to support the community effectively.

Qualifications

• Bachelor’s degree in Business Administration, Healthcare Administration, Management, Communications, Marketing, or related field required.
• Minimum 3 years’ managerial and volunteer experience.
• Minimum 3 years’ grant writing or retail/merchandising experience preferred.

Responsibilities

• Manage overall and daily operations of facility volunteers.
• Oversee facility Gift Shop, staffing, purchasing, and inventory.
• Manage the Senior Advantage program including membership database and benefits.

Skills

Leadership

Organizational skills

Customer relations

Analytical skills

Communication skills

Education

Bachelor’s degree in a relevant field

Master’s degree (preferred)

Tools

MS Office

Job description

Manager, Volunteer Services, Gift Shop, & Senior Advantage

The Manager, Volunteer Services, Gift Shop, & Senior Advantage shall be responsible for overall and daily management of facility volunteers to ensure consistency, efficiency, and quality in the performance of services and to comply with Baptist Health’s policies and procedures. This individual will also oversee the facility Gift Shop, including staffing, purchasing, and inventory, and will manage the Senior Advantage program including membership database, promotions, and fulfillment of membership benefits.

Requirements

• Bachelor’s degree in Business Administration, Healthcare Administration, Management, Communications, Marketing, or related field (required); Master’s degree preferred.
• Minimum 3 years’ managerial and volunteer experience.
• Minimum 3 years’ grant writing or retail/merchandising experience (preferred).

Knowledge, Skills, and Abilities

• Excellent knowledge of MS Office and familiarity with relevant computer software.
• Strong team leadership, organizational, interpersonal, and customer relations skills.
• Ability to meet strict deadlines.
• Strong analytical and problem-solving ability and excellent organizational skills.
• Ability to complete multiple tasks simultaneously.
• Ability to remain calm in difficult situations.
• Strong written and oral communication skills, proficient computer skills, proven track record of successful performance.
• Ability to understand complex multifactor situations and bring appropriate solutions.
• Ability to work both independently and in a team environment.

Primary Location

Baptist Medical Center East

Job Type

Regular Full-time

Shift

First Shift (United States of America)