Manager, Volunteer Engagement

dmns; Denver (CO); On-site; USD 67,000 - 70,000; Full time

Job summary

The Denver Museum of Nature & Science is seeking a collaborative leader to guide the Museum’s Volunteer Engagement program, including interns and work-study students. You will build meaningful opportunities, foster a welcoming environment, and support a sustainable program aligned with the Museum’s mission and community.

Ideal candidates will have a Bachelor’s degree or equivalent, 3 years in volunteer coordination and supervision, plus experience with database/CRM/POS systems.

Qualifications

• Bachelor’s degree or equivalent in cultural spaces or education.
• 3 years’ experience in volunteer coordination or related field.
• 3 years’ supervisory experience of staff or volunteers.
• 1 year experience working in database/CRM/POS back end or equivalent programs.
• Occasional evening and weekends required.

Responsibilities

• Leads institutional efforts to engage volunteers, interns and work-study students.
• Effective supervision of volunteer engagement specialists including goal setting, modeling behavior, and working as a team
• Leads and conducts periodic evaluations of volunteer program and makes recommendations for program adjustments to ensure a positive volunteer experience.
• Ensures the morale of the teams is maintained to keep the team functioning at a high level and ensures a positive and healthy team culture.
• Maintains and effectively uses the volunteer database to support accurate reporting, informed decisions, and volunteer engagement program planning.

Skills

Volunteer coordination

Team leadership

Database management

Education

Bachelor’s degree or equivalent in cultural spaces or education

Tools

CRM/POS systems

Job description

Do you believe great volunteer experiences can create an even greater guest experience? We’re looking for a collaborative and inclusive leader to guide the Museum’s Volunteer Engagement program and the staff who make it possible. In this role, you’ll build meaningful opportunities for volunteers, interns and work-study students while strengthening a welcoming, sustainable program that supports the Museum’s mission and community.

Job Class: Full Time
Hiring Range: $67,000-$70,000
Work Schedule: M-F, daytime, occasional weekends/evenings/holidays
Direct Reports: 3

Essential Duties

• Leads institutional efforts to engage volunteers, interns and work-study students.
• Effective supervision of volunteer engagement specialists including goal setting, modeling behavior, and working as a team
• Leads and conducts periodic evaluations of volunteer program and makes recommendations for program adjustments to ensure a positive volunteer experience.
• Ensures the morale of the teams is maintained to keep the team functioning at a high level and ensures a positive and healthy team culture.
• Maintains and effectively uses the volunteer database to support accurate reporting, informed decisions, and volunteer engagement program planning.
• Actively embraces and champions the museum-wide Inclusion strategy.

Minimum Qualifications/Requirements

• Bachelor’s degree or equivalent work experience in cultural spaces or education.
• 3 years’ experience in volunteer coordination or related field.
• 3 years’ supervisory experience of staff or volunteers.
• 1 year experience working in database/CRM/POS back end or equivalent programs.
• Occasional evening and weekends required.

Ideal Candidate Will Be/Have

• Able to build a solid culture
• Able to translate and convey the big picture
• Comfortable mentoring
• Strong attention to detail
• Experience in database management