Manager, Virtualization and Wintel Engineering

W. R. Berkley Corporation; Wilmington (DE); Hybrid; USD 125,000 - 175,000; Full time

Job summary

W. R. Berkley Corporation seeks a Manager, Virtualization and Wintel Engineering to lead a large Windows/Wintel team, oversee architecture, and drive infrastructure projects. You will manage budgets, vendor relationships, and ensure HA/DR readiness while aligning with regulatory requirements.

The role requires extensive Windows Server, Active Directory, VMware ESX/XenServer, and scripting experience, with strong communication across teams and travel up to 10%.

Qualifications

• 7+ years of people management experience.
• 10+ years of Microsoft Windows Server technology experience.
• 7+ years of Active Directory administration.
• 3+ years of VMware ESX/Virtual Center design and deployment.
• 5+ years of Citrix/Xen Server environment experience.
• Know-how in load balancing design and operations.
• Solid understanding of networking concepts and technologies.
• Experience with SAN environments and technology.
• Disaster Recovery planning and execution.
• Patch management experience (SCCM/WSUS).
• Bachelor’s degree in Computer Science, IT, IS or related discipline.

Responsibilities

• Lead a large Windows/Wintel engineering team and prioritize workload.
• Ensure HA/DR infrastructure meets defined SLAs.
• Oversee Wintel architecture and engineering operations.
• Manage budgets and vendor contracts.
• Plan projects and allocate resources across the IT portfolio.
• Document processes and ensure knowledge transfer within the team.
• Collaborate with project managers and IT architects.
• Maintain security and regulatory compliance in infrastructure.

Skills

People management

Team leadership

Vendor management

Budget management

HA/DR planning

Education

Bachelor's degree in Computer Science / Information Technology / Information Systems

Tools

VMware ESX

Active Directory

Citrix / XenServer

SCCM/WSUS

SolarWinds

CA Vantage

PowerShell

Job description

Company Details

Company URL: https://www.berkleytechnologyservices.com/

W.R. Berkley Corporation is comprised of 60+ businesses alongside Berkley Technology Services (BTS) and other shared services groups.

Here at Berkley Technology Services, the core of our success is our people. Our teams bring their own unique perspective and experiences which enables us to translate the needs of our business to deliver adaptable, secure solutions while providing an unmatched user-focused experience.

Our tagline "Thoughtful Minds | Empowering Possibilities" was crafted with our own teams in mind. At BTS, our teams thrive in Berkley's decentralized model - leveraging the power of being part of a long standing, heritage brand with extensive expertise while innovation and being entrepreneurial is encouraged.

Internally, we operate as a relatively flat organization valuing communication and feedback. We pride ourselves in an open-door policy where no one is treated differently based on title, fostering a culture of trust, transparency, and engagement.

Mission (what we stand for): We Believe in the value of every voice, Translate needs into capabilities, & Secure the future of Berkley.

Vision (where we're going): Be the foundation of Berkley through adaptable solutions, resilient environments, and an unmatched experience.

Come join us as we push forward into the future of industry leading technological solutions.

Responsibilities

The Manager, Virtualization and Wintel Engineering will provide leadership and mentoring in the design, implementation, and ongoing support of Windows and related infrastructure. Oversee a large diverse team of Server technicians, coordinating and prioritizing their workload. Monitor project status and communicate issues and successes as needed. Establish and maintain relationships with supported business units and their development teams. Stay abreast of new technologies, including open source, to understand possible implementations in the data center.

• Staff management responsibilities including; sourcing talent, motivation, performance management, communications, goals alignment, and skills development.
• Proactively managing and delivering a HA/DR infrastructure according to defined SLAs
• Responsible for Wintel Systems Architecture
• Responsible for Wintel Engineering Operations
• Responsible for Budget and Operating finances. Create and justify capital and operating expense items for budget purposes and track purchases.
• Responsible for Team Project and Resource Management
• Responsible for technical justification of technology
• Interface with management teams to drive team project completion and day to day scheduling of work
• Proactively plan with IT project managers and infrastructure technical architects for all projects in the IT portfolio which require infrastructure support.
• Provide input into high level decision processes
• Perform routine audits of critical infrastructure to ensure that best practices are adhered to and develop remediation steps to correct if necessary
• Manage and coordinate routine maintenance and upgrades of all supported infrastructure
• Enforce the creation of process documentation within the team, and ensure that there is team member knowledge transfer.
• Develop and provide guidance and standards based on team metrics
• Provide mentoring and coaching to peers and subordinate team members
• Collaborate with technical staff, including project managers.
• Manage the planning, architecture, and oversee the implementation of policies and procedures to ensure system provisioning and maintenance is consistent with company goals, industry best practices, and regulatory requirements.
• Managing vendor relationships ensuring selected vendors are providing optimal service and cost/value, including management and renewal of maintenance contracts.
• Participate and adhere to defined incident, problem and change management best practices.
• Excellent communication skills particularly across functional technical areas.
• 5-10% travel

Qualifications

• Managing individuals for a minimum of (7) years
• Microsoft Windows Server technology for a minimum of (10) years
• Active Directory administration support for a minimum of (7) years
• VMWare ESX and Virtual Center virtualization technologies design for a minimum of (3) years
• DFSR administration support for a minimum of (3) years
• Citrix / Xen Server environment experience for a minimum of (5) years
• Load balancing technologies design and operations
• Solid knowledge of Web Server and database technologies
• Solid knowledge of networking concepts and technologies (protocols, software & HW components)
• Solid knowledge of SAN environments and technology
• Disaster Recovery Planning and Execution
• Patch Management Technology
• Enterprise Monitoring Systems - Solarwinds, CA Vantage
• Scripting languages (Powershell, VB script, PERL)
• Windows Systems backup and restore using various tools/utilities
• Software Delivery/Unattended installation
• Patch Management/SCCM/WSUS
• Bachelors Degree in Computer Science, Information Technology, Information Systems, or a related discipline. Equivalent experience and/or alternative qualifications will be considered.

This company is an equal opportunity employer