Manager, Vault Operations (Shift 1)

Collectors Holdings, Inc.; New Castle (DE); On-site; USD 104,000 - 115,000; Full time

Job summary

Collectors Vault is seeking an Operations Manager for New Castle, DE to lead the Friday-to-Saturday shift, ensuring safety, productivity, and quality across on-site operations. You will supervise two staff members, coordinate tasks, and optimize throughput while maintaining high service standards in a high-security storage environment.

The role calls for 5+ years in operations management, a related bachelor’s degree or equivalent experience, and strong communication.

Qualifications

• 5+ years of experience in a managerial/supervisory role in an operations environment.
• Bachelor’s degree in related field or equivalent work experience.
• Strong verbal and written communication, including an ability to understand and relay company policies/procedures.
• Dependable and personable team player who works well with internal and external stakeholders.
• Data-driven problem solver with an understanding of general business implications of decisions.
• Comfortable multitasking and prioritizing a variety of projects in a fast-paced environment with little room for error.
• Influential leader who can inspire/motivate others and effectively drive change within the department.
• Strong project management and planning/organizational skills; ability to develop and execute realistic action plans.
• Familiarity with standard concepts, practices, and procedures within trading cards, tickets and other forms of sports and non-sports collectibles.

Responsibilities

• Manage the safety, staffing, training, and overall performance of the week/weekend shift (2 employees).
• Monitor staff productivity and assign tasks as needed.
• Lead from the front, owning all aspects of on-site operations, logistics, and processing of products without reduction in quality while balancing throughput and cost.
• Own/deliver on Safety, Quality, Productivity, Throughput, and service KPI’s.
• The ability to work independently, as well with partnering with other shift supervisors.
• Act as a knowledgeable and accessible resource for team members.
• Ensure proper procedures are followed and devise techniques to improve team efficiency.
• Lead by example and be a champion of all company policies, including safety, attendance & security.

Skills

5+ years

Managerial

Verbal communication

Written communication

Data-driven

Project management

Leadership

Multitasking

Problem solving

Influence/change

Education

Bachelor’s degree

Job description

Manager, Vault Operations (Shift 1)### Manager, Vault Operations (Shift 1)Apply: New Castle, DE: Full time: Posted Today: JR107223Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team. Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, the UK, and France. As part of our interview process, we request that candidates have their cameras on during video interviews. This helps foster meaningful conversation and allows us to create an experience that closely resembles our standard working environment. Certain interview steps may take place by phone. For remote roles, and at our discretion, candidates may be asked to participate in an on-site interview as part of the final stages of the process. We understand there may be occasional circumstances requiring accommodation and are happy to discuss them as needed. Your recruiter will be able to clarify expectations and answer any questions you have. We are currently hiring an **Operations Manager** to join the Collectors Vault team. This is a rare opportunity to help build out a completely new business unit inside of an established organization from day one. Collectors Vault is a high security storage service for collectibles, but beyond that it integrates the various business units at Collectors Universe to create a new platform for collecting. Collectors Vault represents the next generation of collecting, and will power a fundamentally different integrated experience for storing, securing, authenticating, grading, buying, and selling collectibles.This position will report into the **Director of Operations** and will be required to work out of our **New Castle, DE facility**. **Onsite Requirement:**This role requires you to be onsite in the office 5 days per week.**Schedule:** Sun-Wed 7:00am-5:30pm **What You'll Do:*** Manage the safety, staffing, training, and overall performance of the week/weekend shift 2 employees.* Monitor staff productivity and assign tasks as needed.* Lead from the front, owning all aspects of on site operations, logistics, and processing of products without reduction in quality while balancing throughput and cost* Own/deliver on Safety, Quality, Productivity, Throughput, and service KPI’s* The ability to work independently, as well with partnering with other shift supervisors.* Act as a knowledgeable and accessible resource for team members.* Ensure proper procedures are followed and devise techniques to improve team efficiency.* Lead by example and be a champion of all company policies, including safety, attendance & security**Who You Are:*** 5+ years of experience in a managerial/supervisory role in an operations environment* Bachelor’s degree in related field or equivalent work experience.* Strong verbal and written communication, including an ability to understand and relay company policies/procedures.* Dependable and personable team player who works well with both internal and external stakeholders.* Data-driven problem solver with an understanding of general business implications of decisions.* Comfortable multitasking and prioritizing a variety of projects in a fast-paced environment with little room for error.* Influential leader who can inspire/motivate others and effectively drive change within the department.* Strong project management and planning/organizational skills; ability to develop and execute realistic action plans.* Familiarity with standard concepts, practices, and procedures within trading cards, tickets and other forms of sports and non-sports collectibles.Salary Range: The salary range for this position is $104,000-$115,000. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, prior experience, and skill set.