Manager, Unified Communications

Datanomics; New York (NY); Hybrid; USD 90,000 - 150,000; Full time

Job summary

An established industry player is seeking a seasoned Unified Communications leader to manage a prestigious AM Law 100 firm's collaboration technologies. This pivotal role involves overseeing a team of engineers and administrators, ensuring seamless communication services across platforms like Microsoft Teams and Cisco CUCM. The ideal candidate will have extensive experience in IT, particularly in unified communications, and a proven track record of migrating legacy systems to modern cloud-based solutions. Join a dynamic environment where your leadership can drive innovation and enhance user experiences across the enterprise.

Qualifications

• 7+ years’ experience in IT with 3+ years focused on unified communications.
• Experience managing a team of technical professionals in a law firm setting.

Responsibilities

• Lead a team responsible for managing Microsoft Teams and Cisco CUCM.
• Drive system optimization and ensure operational excellence.

Skills

Unified Communications

Microsoft Teams

Cisco Unified Communications Manager (CUCM)

Microsoft 365

Cloud Migration

Team Management

ITIL

Education

Bachelor’s degree in Computer Science

Network Engineering

Tools

Microsoft 365

Cisco CUCM

Job description

2 days ago Be among the first 25 applicants

Direct message the job poster from Datanomics

Are you a seasoned Unified Communications leader with a proven track record managing distributed teams responsible for engineering, integrating, and supporting technologies such as Cisco, Microsoft 365, Teams, SharePoint, and OneDrive?

Do you have experience working in a US-based law firm?

We’re seeking a forward-thinking leader who can drive collaboration solutions across a dynamic enterprise environment.

The Manager, Unified Communications will lead a prestigious AM Law 100 firm’s team of engineers and administrators responsible for managing critical platforms such as Microsoft Teams (chat, conferencing, and calling), Microsoft 365 email, Microsoft OneDrive, and Cisco Unified Communications Manager (CUCM), and ensure seamless communication services across the enterprise. This role requires hands-on technical expertise, proven leadership skills, and experience migrating legacy collaboration and telecom systems to modern cloud-based platforms. The Manager, Unified Communications will collaborate with cross-functional teams, drive system optimization, ensure operational excellence, and deliver a superior user experience for all communication and collaboration tools.

• Role: Full-time
• Locations: Hybrid: New York, NY; Washington DC; or Boston
• Compensation: Dependent on Experience (DOE)

Key Requirements:

• Relevant certifications preferred (e.g., Microsoft 365 Certified: Teams Administrator, Cisco CCNP Collaboration, ITIL);
• Experience working in a US-based law firm;
• 7+ years’ experience in IT with 3+ years focused on unified communications and collaboration technologies;
• 3+ years of experience managing a team of technical professionals (Engineers / administrators);
• Proven experience managing Microsoft Teams for chat, conferencing, and enterprise voice/calling;
• Hands-on experience with Microsoft 365 Mail administration and Microsoft OneDrive management;
• Demonstrated success in migrating telephony platforms (e.g., Cisco CUCM) to cloud-based solutions such as Microsoft Teams Calling;
• Experience with Cisco Unified Communications Manager (CUCM) or similar telephony solution, including call routing, hunt groups, and system maintenance;
• Bachelor’s degree in Computer Science, Network Engineering, or a related field (or equivalent experience);

If you or someone you know is interested in this exciting opportunity, please let us know.

Best,

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology

Industries

• IT Services and IT Consulting
• Law Practice

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