Manager, U.S. Privacy Compliance, Global Privacy Office

AbbVie; North Chicago (IL); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive benefits

401(k) plan

Job summary

AbbVie is seeking a Privacy Manager, U.S. to advance the company’s privacy program within pharmacy operations.

You will serve as a subject-matter expert on privacy matters, lead impact assessments, audits, and reviews, and ensure HIPAA compliance while coordinating across Commercial, Marketing, Security, Technology Solutions, and Procurement. You will develop privacy processes, train staff, monitor federal and state privacy laws, and report KPI metrics to senior leadership.

Qualifications

• Bachelor's degree required; 5–7 years of direct privacy experience focused on program operations, governance, risk, and compliance activities.
• Deep knowledge of U.S. privacy requirements, including HIPAA, TCPA, CAN‑SPAM, and FTC frameworks.
• Experience with privacy matters in the digital and advertising technology ecosystem and the biopharmaceutical industry.
• Experience advising on privacy matters related to health information processing and familiarity with patient consent management, call center operations, digital outreach, and vendor oversight.
• Highly organized, detail‑oriented, analytically rigorous; ability to manage multiple concurrent projects and workstreams, present to and advise senior management.
• Experience working across a matrixed corporate environment.
• IAPP certifications such as CIPP/US, CIPP/T, or CIPP/M are a plus; GDPR familiarity is a plus.
• Familiarity with privacy/knowledge management platforms and tools (e.g., OneTrust, SNOW, Confluence) is preferred.

Responsibilities

• Provide strategic privacy support for commercial functions and corporate operations, including privacy strategy and governance.
• Lead privacy impact assessments, audits, and oversight of patient-facing materials and consent language.
• Develop and maintain privacy operations processes and procedures.
• Triage and document privacy investigations and drive privacy operations.
• Collaborate with Legal Privacy and cross-functional teams to implement privacy requirements.
• Develop privacy training and awareness programs for business units and new hires.
• Monitor evolving U.S. privacy laws and enforcement trends and report KPIs to leadership.
• Incorporate Privacy by Design into work products and decision-making.

Skills

Privacy program operations

Governance

Risk management

Cross-functional collaboration

Stakeholder management

HIPAA knowledge

IAPP CIPP/US (plus)

Education

Bachelor's degree

Tools

OneTrust

SNOW

Confluence

Job description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. The company operates across key therapeutic areas, including immunology, oncology, neuroscience, and the Allergan Aesthetics portfolio.

Job Description

Reporting to the Associate Director for Privacy Compliance, Global Privacy Office, the "Privacy Manager, U.S." is an individual contributor responsible for advancing AbbVie’s U.S. privacy program, serving as a subject‑matter expert and point of contact for privacy matters within pharmacy operations. The role drives privacy compliance, including impact assessments, audits, reviews, patient‑facing materials, and HIPAA requirements, while strengthening overall privacy maturity and coordinating cross‑functional efforts.

Major Responsibilities

• Provide strategic and day‑to‑day privacy support for commercial functions, including Aesthetics and Therapeutics, and corporate functions such as R&D, HR, and Operations, covering incident response, data governance, and privacy strategy.
• Partner closely with stakeholders across Commercial, Marketing, Security, Technology Solutions, Third‑Party Risk Management, and Procurement.
• Lead and conduct privacy impact assessments, audits, privacy reviews, and oversight of patient‑facing materials, forms, scripts, notices, opt‑in/opt‑out mechanisms, and consent language.
• Develop, document, and maintain privacy operations processes and procedures.
• Triage and document privacy investigations and drive broader privacy operations.
• Develop deep understanding of data usage across AbbVie’s products and research, implement privacy requirements for new products and initiatives.
• Collaborate with Legal Privacy on relevant matters.
• Assist with development and maintenance of privacy training and awareness programs for business units and new hires to foster a culture of compliance.
• Monitor and assess the impact of evolving U.S. federal and state privacy legislation, regulatory guidance, and enforcement trends on business operations and the privacy program.
• Report on privacy program key performance indicators and metrics to senior leadership.
• Incorporate Privacy by Design principles into work products, processes, and decision‑making to ensure privacy, data protection, and risk mitigation are considered from the outset.

Qualifications

• Bachelor’s degree required; 5–7 years of direct privacy experience focused on program operations, governance, risk, and compliance activities.
• Deep knowledge of U.S. privacy requirements, including state comprehensive privacy laws, state consumer health data laws, life sciences privacy concepts, HIPAA, TCPA, CAN‑SPAM, and FTC frameworks.
• Experience with privacy matters in the digital and advertising technology ecosystem and the biopharmaceutical industry.
• Experience advising on privacy matters related to health information processing and familiarity with patient consent management, call center operations, digital outreach, and vendor oversight.
• Highly organized, detail‑oriented, analytically rigorous; ability to manage multiple concurrent projects and workstreams, present to and advise senior management.
• Experience working across a matrixed corporate environment.
• Ability to quickly identify issues and appropriately prioritize risk and business impact.
• Strong collaboration and influencing skills in a global organization.
• IAPP certifications such as CIPP/US, CIPP/T, or CIPP/M are a plus; experience with GDPR is a plus.
• Familiarity with privacy/knowledge management platforms and tools (e.g., OneTrust, SNOW, Confluence) is preferred.

Compensation and Benefits

• Competitive base pay range (range to be disclosed on request); additional compensation may include bonus, commission, or incentive plans.
• Comprehensive benefits package: paid time off (vacation, holidays, sick), medical/dental/vision insurance, and 401(k) eligibility.
• Participation in long‑term incentive programs.

AbbVie is an equal opportunity employer committed to operating with integrity, driving innovation, transforming lives, and serving our community.

US & Puerto Rico only – for more information consult the company’s equal‑employment‑opportunity webpage. Applicants seeking a reasonable accommodation may request it via the provided link.