Manager, Travel & Expense

Arrowhead Pharmaceuticals; Madison (WI); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Competitive salaries

Excellent benefit package

Job summary

Arrowhead Pharmaceuticals, located in Madison, WI, is looking for a Manager, Travel & Expense to lead and scale its travel operations to support the growing commercial organization. The role involves overseeing corporate travel programs, ensuring compliance, and managing vendor contracts. Ideal candidates will have over 5 years' experience in travel management, particularly in regulated industries, and strong knowledge of Concur T&E systems. This position is onsite and requires attention to detail and strong financial acumen.

Qualifications

• 5+ years’ experience in travel & expense management, preferably in biotech or pharma.
• Strong knowledge of compliance requirements.
• Ability to operate cross-functionally.

Responsibilities

• Manage company-wide travel program and policy.
• Oversee compliance oversight for T&E submissions.
• Coordinate HCP travel logistics.

Skills

Travel & Expense Management

Financial Acumen

Vendor Contract Management

Compliance Knowledge

Analytical Skills

Tools

Concur Travel & Expense

Job description

Arrowhead Pharmaceuticals, Inc. (Nasdaq ARWR) is a commercial stage biopharmaceutical company that develops medicines that treat intractable diseases by silencing the genes that cause them. Using a broad portfolio of RNA chemistries and efficient modes of delivery, Arrowhead therapies trigger the RNA interference mechanism to induce rapid, deep, and durable knockdown of target genes. RNA interference, or RNAi, is a mechanism present in living cells that inhibits the expression of a specific gene, thereby affecting the production of a specific protein. Arrowhead’s RNAi-based therapeutics leverage this natural pathway of gene silencing.

Arrowhead is focused on developing innovative drugs for diseases with a genetic basis, typically characterized by the overproduction of one or more proteins that are involved with disease. The depth and versatility of our RNAi technologies enables us to potentially address conditions in virtually any therapeutic area and pursue disease targets that are not otherwise addressable by small molecules and biologics. Arrowhead is leading the field in bringing the promise of RNAi to address diseases outside of the liver, and our clinical pipeline includes disease targets in the liver and lung with a promising pipeline of preclinical candidates.

Arrowhead’s corporate headquarters is in Pasadena, CA with research and development teams in Madison, WI & San Diego, CA, and a state of the art manufacturing facility in Verona, WI. Our employees are nimble, science‑driven innovators who are collaborating to bring new therapies to patients in need.

The Position

The Manager, Travel & Expense will lead and scale Arrowhead’s travel and expense operations as the company expands its commercial organization. This role will oversee corporate travel programs, expense policy compliance, corporate card management, and HCP‑related travel support, ensuring strong financial controls, regulatory compliance, and a positive employee experience.

The role will partner closely with Sales, Medical Affairs, Finance, Compliance, and People Services to support a growing commercial footprint.

This role is based in onsite with an expectation to be in the office five days a week.

Responsibilities

Travel Program Management

• Own and manage company‑wide travel program and policy.
• Administer Concur Travel & Expense system.
• Oversee U.S. Bank corporate card program; RFP program with new banks and implement decision.
• Maintain and optimize preferred vendor relationships (air, hotels, Enterprise rental, etc.); negotiate and execute contracts
• Monitor travel spend trends and recommend cost‑saving initiatives.
• Ensure negotiated contracts are leveraged effectively.

Expense & Compliance Oversight

• Ensure timely and compliant expense submission and approval processes.
• Own Company’s T&E and corporate card polies and T&E SharePoint.
• Monitor adherence to company T&E policy
• Partner with Compliance to support HCP spend transparency requirements.
• Identify policy gaps and recommend updates aligned with commercial growth.
• Lead internal audits and reporting related to T&E activity.

HCP & Commercial Support

• Coordinate and oversee HCP travel logistics in partnership primarily with Medical Affairs and Commercial teams.
• Support national and regional sales meetings, including room block management and group travel coordination.
• Ensure Sunshine Act and transparency reporting alignment where applicable.

Systems & Process Optimization

• Drive continuous improvement of Concur workflows and reporting.
• Implement automation where possible.
• Develop KPI dashboards (spend per rep, approval cycle times, policy exceptions, etc.).
• Improve employee experience while maintaining strong controls.

Scaling & Governance

• Build scalable processes to support growth from 50 to 250+ sales representatives.
• Evaluate staffing needs as volume increases.
• Reduce reliance on manual work and external coordination.

Requirements

• 5+ years’ experience in travel & expense management, preferably in biotech, pharma, or other regulated industry.
• Experience supporting commercial field organizations.
• Strong knowledge of Concur Travel & Expense.
• Experience managing corporate card programs.
• Familiarity with HCP compliance requirements and transparency reporting.
• Experience negotiating and managing vendor contracts.
• Strong financial acumen and analytical skills.
• Ability to operate cross‑functionally with Sales, Compliance, and Finance.
• High attention to detail with strong operational discipline.

Preferred

• Strong in financial controls and compliance.
• Comfortable supporting field sales organizations.
• Service‑minded but firm on policy.
• Data‑driven and improvement‑focused.
• Able to scale systems without adding unnecessary complexity.

Arrowhead provides competitive salaries and an excellent benefit package.

Candidates must have current, valid authorization to work in the country where this role is located.